The Verizon store provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Multiple reviews describe a totally different and delightful experience, with the process noted as smooth and painless. Staff are highlighted as being very informative, knowledgeable, and thorough. Representatives are praised for being patient, quick, and great at explaining options and processes to suit customer needs. The customer service is summarized as great, with reps providing all details up front. Several reviewers state they are extremely grateful, would highly recommend the store, and couldn't be happier with the service received.
Very helpful the young man was very nice and polite and professional
July 2026
Jeremy was very helpful and kind. Made sure my mother understood everything thoroughly and ensured swift transaction
July 2026
Slowww... While they're competition across the street has handled me professionally and swiftly, this store took all morning to create me as a new customer. Their manager was helpful, but I think he needed to take a more hands on approach with training instead of spending hours with one guy.