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“We worked with Autumn the past couple times and would like to say shes done a great job and has been very helpful to us. We highly recommend her and highly recommend you give her a raise.”
“Stopped in on a Sunday with my 85 year old father and his broken flip phone. Michael was able to assist us and fixed the issue. He was very kind and helpful. He gave us some good recommendations and showed my dad how to fix the issue if it happens again.”
“Shaun is the best! He was very welcoming both times I came into the store - once to troubleshoot what was wrong and then learn about my options which led to ordering a new phone and once to transfer all my data from my old phone to the new phone. He managed to help multiple customers at once and keep an upbeat personality and contributed to making it a positive environment. I'll definitely be back to this Verizon store, it's very conveniently located near many other stores and restaurants. Thank you Shaun!”
“This is my second time going to Lake Effect to fix my phone. Both times the issue has been resolved in less than 30 minutes and for a very good price. I feel silly for wasting so much money in the past when my phone would break down. I will definitely be going to Zak in the future for any issues with my phone and when I want to get a new one. Lake Effect really is service you can trust!!”
“Kevin and Jesse were both super helpful. Walked in, close to closing time, with a older phone that was having issues. They found that the SIM card was bad and were able to quickly switch it to an e-SIM and get it operating flawlessly. While there, I addressed a billing issue. They found that my older plan was billing more than I needed and upgraded to a newer plan, saving me +$20/mo.
Both guys were friendly and knowledgeable and I appreciate them for helping me out!”
“Absolutely excellent experience...came in with a busted up 3 year old phone...told the gentlemen I wanted the cheapest thing he could do I walked out with a 2025 phone a case and activated for 99 bucks...I'm clueless he could have really did me dirty but he chose not to...highly suggest for any phone needs”
“I replaced my old MacBook with and newer used one and they were friendly, helpful and knowledgeable. Fair prices. I drove up from Kalamazoo and it was worth the drive. I have used them for 20 years I think.”
“Fortune was amazing!! He was so kind and helpful and waited waaaay longer than he should’ve had to in order to help me out with getting my phone set up! Genuinely such a great experience, would recommend!”
“Went in and met with Lee, did an amazing job getting me the help I needed, went above and beyond to help me I left there Happy he helped me and was so willing to go the extra step.”
“This is the place to go! After the nightmare of having to deal with Another T-Mobile store, I was so well taken care of at the store. The service was above and beyond. I’m so grateful because I don’t understand technology and they tried to make sure I had the perfect fit for what I needed and set everything up for me, I’d give them 100 stars if I could.”
“This guy is a total pro! I'm very impressed with Ahmad and his crew here at this Metro/T-Mobile location. I bought a screen-protector there yesterday for my Moto G phone, and the clerk applied it to my phone perfectly at no extra cost. Not a speck of dust or little hair or anything, just expertly done - far better than I was able to do on my own. Highly recommended!”
“Osama is a great guy. I bought four devices from him, and he gave me a very good price. He was professional, helpful, and easy to deal with. I highly recommend him!”
“The Grandville ATT store has the best team I have ever experienced in my 30+ years as a customer. Troy, my sales associate is a very gifted professional who listens with intent to make sure he is answering the questions leaving zero doubt during my decision making process. He also leaned the sales lead to assist when there was any question marks in an answer he was about to give covers wish I could have gives him 6 Stars.”
10AM - 7PM
71 54th St SW, Wyoming
Mobile Phones
“Filiberto have me some of the best help I have ever gotten at any boost store. He was polite, courteous, and explained every little detail of everything that had to do with my account. #1 in boost employees in my books, hands down.”
“Filiberto was amazing! Helped get me in and out the store fast. He also recommended a good case and screen protector for my 9 year olds phone! Great costumer service”
“Went in for an I - phone trade in Wayland and was told they couldn’t do it. Went to 84th street Vorizen and came out with a new phone at a fair price. I would recommend this store.”
“Filiberto was excellent! I will not go to any other Boost retailer.
The service at the location is 5 STAR everytime.
Filiberto is very knowledgeable and very professional.
I will drive all the way across town to get service here.
Absolutely the best Boost technician ANYWHERE!
HANDS DOWN!!!”
“It was on Monday for a phone call and the two girls were very helpful and incredible even though there were a lot of people...they treated me wonderfully...I will return very soon incredible service from Metro”
“Lupe is the Goat ! lol her patients . All the bumps we had to to skip together. Never was rude to any and she was dealing with customers while she was helping me . Love my visit”
10AM - 8PM
3198 44th St, Grandville
Mobile Phones
“Mo at the Grandville location was amazing!!! He was very professional, welcoming, knowledgeable, patient and a great multitasker. We came in for a reactivation and we were kind of on a time crunch. Mo welcomed us and got us checked in as soon as we entered the building. When it was our turn he listened to what we were there for and provided excellent service. 10 out of 10 for Mo and his team!! No customer were left unattended and they did check-ins with all the customers not being serviced yet. If you want to experience exceptional customer service then this is the place to go!”
“I switched over to T-Mobile. My mobile expert, Britney H. walked me through the process and answered all my questions. I couldn’t be happier with her kind service and knowledge.”
“Over the years of having cell phone service I have seen it all and experienced it all. I now have AT&T and I have experienced the most amazing service at the Alpine location!!!! I have worked with every member working there and they all have been so helpful BUT if you get the chance to work with JESSIE I absolutely recommend doing so. She goes above and beyond every single time for you. She knows what she's doing also. So ask for JESSIE if you want to experience the most amazing customer service!!!!!”
9AM - 8:30PM
4901 Wilson Avenue Southwest, Wyoming
Mobile Phones
“Julian helped us switch 6 lines from Verizon business and did a great job he made the whole procces seemles and easy and could not be more happy we saved a ton of money and got a ton of gift cards. Will be sending everyone I know to Julian and Julian only”
10AM - 8PM
2017 Division Ave S, Grand Rapids
Mobile Phones
“Very friendly and knowledgeable customer service representatives. Extremely helpful, and reasonable prices on cellular service. I would definitely recommend this company to everyone I know.”
“Came to get a phone after 2 different stores declined to give me the offer that boost sent me in my email walked in explained my situation and the 2 gentleman working were extremely helpful and very noce i greatly appreciate them for doing what the other stores wouldn't do!!!! Joe and Ryan are the man!!!!!”
“I had an amazing experience at this store! The employees were very knowledgeable and went above and beyond. I have had poor experiences at other phone stores so I was pleasantly surprised with the service I got here. All of my business will go here going forward!”
“The owner is very helpful if you have problems with your phone you can bring them to him bring them to him and he can help you out solve your problems with your phone that you have you just help me out immensely I appreciate all the help that he has given me so give him a
chance”
“These people here have helped me out a lot with recovering emails and in the past I've had accidentally changed my setting to another language and I couldn't figure out how to change them back they have always helped me out and have been super cool while doing it.”
“My ipad air screen was not working. It was cracked, I Brought it here to see if it could be fixed. They tried a couple of easy, non-invasive techniques first which, did not work but I appreciated anyway. When they finally had to replace the screen , they did so in less than one hours and for a reasonable price. I would bring my ipad back here to be serviced again.”
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“Dallas has been an incredible help getting my family set up with new phones and an affordable plan. He made the entire process easy and took the time to answer all of our questions. I really appreciate his excellent customer service, professionalism, and patience. Thank you, Dallas, for making this such a great experience!”