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“We worked with Autumn the past couple times and would like to say shes done a great job and has been very helpful to us. We highly recommend her and highly recommend you give her a raise.”
“This is my second time going to Lake Effect to fix my phone. Both times the issue has been resolved in less than 30 minutes and for a very good price. I feel silly for wasting so much money in the past when my phone would break down. I will definitely be going to Zak in the future for any issues with my phone and when I want to get a new one. Lake Effect really is service you can trust!!”
“Tommy was super helpful! He spent all the time with us that we needed. We got a great phone for free, and he helped migrate the data from the old phone. We are very satisfied.”
“Bailey provided outstanding service! Very helpful and efficient. Was able to get all issues solved in a timely manner and got us the best deals possible for adding a line to our plan.”
“Kevin and Jesse were both super helpful. Walked in, close to closing time, with a older phone that was having issues. They found that the SIM card was bad and were able to quickly switch it to an e-SIM and get it operating flawlessly. While there, I addressed a billing issue. They found that my older plan was billing more than I needed and upgraded to a newer plan, saving me +$20/mo.
Both guys were friendly and knowledgeable and I appreciate them for helping me out!”
“Once again they saved my butt. Dropped my phone, fumbled through an insurance claim after hours on mon night. Dropped off phone around 10:30 am and the phone was done before I got home. You guys ROCK!!!”
“Went in and met with Lee, did an amazing job getting me the help I needed, went above and beyond to help me I left there Happy he helped me and was so willing to go the extra step.”
“The Grandville ATT store has the best team I have ever experienced in my 30+ years as a customer. Troy, my sales associate is a very gifted professional who listens with intent to make sure he is answering the questions leaving zero doubt during my decision making process. He also leaned the sales lead to assist when there was any question marks in an answer he was about to give covers wish I could have gives him 6 Stars.”
“Went in for an I - phone trade in Wayland and was told they couldn’t do it. Went to 84th street Vorizen and came out with a new phone at a fair price. I would recommend this store.”
“Filiberto was excellent! I will not go to any other Boost retailer.
The service at the location is 5 STAR everytime.
Filiberto is very knowledgeable and very professional.
I will drive all the way across town to get service here.
Absolutely the best Boost technician ANYWHERE!
HANDS DOWN!!!”
“Over the years of having cell phone service I have seen it all and experienced it all. I now have AT&T and I have experienced the most amazing service at the Alpine location!!!! I have worked with every member working there and they all have been so helpful BUT if you get the chance to work with JESSIE I absolutely recommend doing so. She goes above and beyond every single time for you. She knows what she's doing also. So ask for JESSIE if you want to experience the most amazing customer service!!!!!”
“I had thee most amazing experience in this location! The employee Andie (I hope I am spelling her name correctly) went above and beyond to get me and my needs taken care of. I have not had many positive experiences in phone stores, but she made my day so much better! I can't thank her enough for everything. I definitely recommend checking out this location and getting the assistance you need from them.”
“Truly helping. Honest workers if you know your stuff so they wont convince you of getting somthing you dont need but thats what most phone companys do or tell there emopleess to do”
“I love the place , I got an iPhone at a good price and I love it , I recommend coming here for good deals and kind establishments ? thank you boost people ??”
“These people here have helped me out a lot with recovering emails and in the past I've had accidentally changed my setting to another language and I couldn't figure out how to change them back they have always helped me out and have been super cool while doing it.”
“My ipad air screen was not working. It was cracked, I Brought it here to see if it could be fixed. They tried a couple of easy, non-invasive techniques first which, did not work but I appreciated anyway. When they finally had to replace the screen , they did so in less than one hours and for a reasonable price. I would bring my ipad back here to be serviced again.”
“Came to get a phone after 2 different stores declined to give me the offer that boost sent me in my email walked in explained my situation and the 2 gentleman working were extremely helpful and very noce i greatly appreciate them for doing what the other stores wouldn't do!!!! Joe and Ryan are the man!!!!!”
“Had several phones swapped do to kid breaking them never had problems till now over charging for phone swap. Charging for deactivating phone number to reactivate phone number on top of the normal swap charge other stores charge $25 for the swap and $10 for a sim card if needed charging $20 to deactivate. Never had a deactivate fee before
******* UPDATE *****
There was a miscommunication and the proble was resolved with , a couple of phone calls and everything has been fixed. Thanks for reaching out on the matter. Learning lesson for all of us.”
“Came in to replace my phone that broke, Claudia was working and helped me out big time, I was very very happy with her customer service, she had the same model of phone that I had and was looking for. 10 stars for her no doubt.”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
“Adrian the store manager is a total G. Super helpful/knowledge/quick, educated me on some things I didn't know. I recommended this store over others in the area. Got new phone with free max for $117 out the door. Good camera and operating system ?”
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“Great experience at TCC - Verizon! Jesse E was very helpful, attentive, as efficient as possible, and overall just personable and positive. I was pleased with my experience and would highly recommend to others.”