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“We worked with Autumn the past couple times and would like to say shes done a great job and has been very helpful to us. We highly recommend her and highly recommend you give her a raise.”
“Stopped in on a Sunday with my 85 year old father and his broken flip phone. Michael was able to assist us and fixed the issue. He was very kind and helpful. He gave us some good recommendations and showed my dad how to fix the issue if it happens again.”
“Shaun is the best! He was very welcoming both times I came into the store - once to troubleshoot what was wrong and then learn about my options which led to ordering a new phone and once to transfer all my data from my old phone to the new phone. He managed to help multiple customers at once and keep an upbeat personality and contributed to making it a positive environment. I'll definitely be back to this Verizon store, it's very conveniently located near many other stores and restaurants. Thank you Shaun!”
“This is my second time going to Lake Effect to fix my phone. Both times the issue has been resolved in less than 30 minutes and for a very good price. I feel silly for wasting so much money in the past when my phone would break down. I will definitely be going to Zak in the future for any issues with my phone and when I want to get a new one. Lake Effect really is service you can trust!!”
“Kevin and Jesse were both super helpful. Walked in, close to closing time, with a older phone that was having issues. They found that the SIM card was bad and were able to quickly switch it to an e-SIM and get it operating flawlessly. While there, I addressed a billing issue. They found that my older plan was billing more than I needed and upgraded to a newer plan, saving me +$20/mo.
Both guys were friendly and knowledgeable and I appreciate them for helping me out!”
“Once again they saved my butt. Dropped my phone, fumbled through an insurance claim after hours on mon night. Dropped off phone around 10:30 am and the phone was done before I got home. You guys ROCK!!!”
“Went in and met with Lee, did an amazing job getting me the help I needed, went above and beyond to help me I left there Happy he helped me and was so willing to go the extra step.”
“The Grandville ATT store has the best team I have ever experienced in my 30+ years as a customer. Troy, my sales associate is a very gifted professional who listens with intent to make sure he is answering the questions leaving zero doubt during my decision making process. He also leaned the sales lead to assist when there was any question marks in an answer he was about to give covers wish I could have gives him 6 Stars.”
“Went in for an I - phone trade in Wayland and was told they couldn’t do it. Went to 84th street Vorizen and came out with a new phone at a fair price. I would recommend this store.”
“Lupe is the Goat ! lol her patients . All the bumps we had to to skip together. Never was rude to any and she was dealing with customers while she was helping me . Love my visit”
“Filiberto was excellent! I will not go to any other Boost retailer.
The service at the location is 5 STAR everytime.
Filiberto is very knowledgeable and very professional.
I will drive all the way across town to get service here.
Absolutely the best Boost technician ANYWHERE!
HANDS DOWN!!!”
“Very friendly and knowledgeable customer service representatives. Extremely helpful, and reasonable prices on cellular service. I would definitely recommend this company to everyone I know.”
“Came to get a phone after 2 different stores declined to give me the offer that boost sent me in my email walked in explained my situation and the 2 gentleman working were extremely helpful and very noce i greatly appreciate them for doing what the other stores wouldn't do!!!! Joe and Ryan are the man!!!!!”
“Over the years of having cell phone service I have seen it all and experienced it all. I now have AT&T and I have experienced the most amazing service at the Alpine location!!!! I have worked with every member working there and they all have been so helpful BUT if you get the chance to work with JESSIE I absolutely recommend doing so. She goes above and beyond every single time for you. She knows what she's doing also. So ask for JESSIE if you want to experience the most amazing customer service!!!!!”
“These people here have helped me out a lot with recovering emails and in the past I've had accidentally changed my setting to another language and I couldn't figure out how to change them back they have always helped me out and have been super cool while doing it.”
“My ipad air screen was not working. It was cracked, I Brought it here to see if it could be fixed. They tried a couple of easy, non-invasive techniques first which, did not work but I appreciated anyway. When they finally had to replace the screen , they did so in less than one hours and for a reasonable price. I would bring my ipad back here to be serviced again.”
“I love the place , I got an iPhone at a good price and I love it , I recommend coming here for good deals and kind establishments ? thank you boost people ??”
“Very pleasant service from the employees who are helpful and honest. Cricket has a price that can’t be beat for cell service & I’ve never been anywhere where I don’t get service that other people do. Customer of 9 years and will continue to be.”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“Came in to replace my phone that broke, Claudia was working and helped me out big time, I was very very happy with her customer service, she had the same model of phone that I had and was looking for. 10 stars for her no doubt.”
“I was helped by two fellas, the regional store manager Duane and a man named Ali from the Houston location. These guys were extremely helpful and very knowledgeable on helping us save the most we could. I could tell they weren’t trying to screw me over but they were honest on the best price for my budget. Both of those guys deserve a big raise! I was blown away by the support received from the both of them
Thank you Duane and Ali!”
“Oh my goodness, where to start!! Maria P was OUTSTANDING!!! She helped to set up my phone to everything I needed. She was the best tech I have ever had. Thank you Maria!!”
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“Dallas has been an incredible help getting my family set up with new phones and an affordable plan. He made the entire process easy and took the time to answer all of our questions. I really appreciate his excellent customer service, professionalism, and patience. Thank you, Dallas, for making this such a great experience!”