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“They always have the best attitude at this market everyone here is so kind and welcoming not mention I always find whatever it is I need there usually at a decent price”
“FOURTH REQUEST - 02/20/2024Interesting I visited your fine store today, obviously in spite of your incredibly incompetent General Management the store is the finest I have ever had the misfortune to set foot in.In deed it is one with the most obvious display of pride in their job and employment I have seen. They had no idea I was coming and this is exactly the way it looked the first time I walked in.You buffoons do not deserve the fine people you have. I will frequent any store but DG and when necessary to visit a DG I will talk to your people about alternate employment opportunities.THIRD REQUEST - 02/06/2024Well I see it isn't just your front line Non-operating management that is incompetent, rather it is endemic throughout your organization. I am not going away and believe I can escalate well beyond your current cost of failure which, now, is squat in the scheme of things. You see I spent a little time as a Teamster and you abuse your people. Hmm, opportunity? You let me know.If you are not following me look up the concept of 1-10-100.You are currently at 1. How far do you wish to go?Your call, I 'm just along for the ride.I will keep checking back - You have my word on it.Second Request - 1/21/24 DG I would like a written response PLEASE!Asking kindlyThis was among the cleanest, neatest, most stocked Dollar Generals I have ever been in. I live in rural Michigan and they are everywhere here. I was a 26 year Management person for UPS with experience in operations, customer service, sales, sales management, and security. I have done hundreds of inspections or audits. I assumed they were getting ready for an inspection or audit. She said no, she had just had one. I said well I am sure you did outstanding on it. She said no we were the worst in the county. Having spent more time out of operations than in operations I observed a lot of different management styles. This one is not one I particularly admired. There is no way this store made all of those improvements in one week. No way at all. This is a caustic management style that causes issues for the manager and the whole team. I hope he gets some coaching as this is certainly a teachable moment.”
“I was driving by this DG and I thought I'd go inside to pick up a few things instead of driving into Michigan Center. It was fairly clean. The checkout employee was friendly. However, the greeting card selection was dismal. I don't think I've ever seen so many empty slots--but I found everything else.”
“Nice to have around for convenience. However this location should have 2 people running the registers at all time. There seems to always be a line at checkout. Plan on adding an extra 10-15 minutes of waiting to be checked out.”
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“Bought 1/2 beef from Ruehs Family Farm and they use Jerome Market for the processing. I had a great experience from both. The processing and packaging are very nice and the meat is fantastic!”