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“Sarah Stuart was the most helpful person of any one I have dealt with in years.she was very knowledgeable .Reminds me of the way people were years ago.ln the good old Days.”
“Amanda Moore did me wonders and got me back on track she was very down to earth and listened to me and did t rush things. The fresh start courses helped alot to I'll refer Amanda to my friends and family . I appreciated everything she did for me to help me out of my rough spot thanks a million”
“I don’t live in Hillsdale but I pass by here everyday for work. Everyone at this location are always so kind but I came to leave a review specifically for Heather. She has helped me twice tremendously with unexpected issues I was having and I just truly appreciate her beyond words. 10/10 because of Heather.”
“I recently opened a business account with County National. I worked with Charity Kelemen and had a wonderful experience. Charity is very helpful, and her customer service is excellent.”
“The Angola branch people are wonderful. The corporate thinking as a whole doesn't care about customer service. Every time I have to deal with a mortgage issue I get pushed to a corporate number and these people are rude and not understanding. I tried getting a good rate on car loan a while ago but I ended up going through a smaller bank who appreciated my excellent credit rating even more and ended up with a better rate than 5/3 could give. If your escrow drops, watch out because they will give you less than two weeks to come up with a much larger mortgage payment. Thanks 5/3 for valuing me as an important customer. They really don't care and they make it quite clear. And one more thing - if you have to stop a vendor from auto billing your account even after you tell them not to, 5/3 will do nothing to avoid future payments from being taken from your account and they will point the finger at you for initiating auto bill in the first place. I've had one vendor that I have been trying to stop after 5 months ! Not kidding - and it's still ongoing. As a local bank they are great people but unfortunately the company these nice people work for has no compassion or concerns for the customer.”
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“This County National Bank location has provided excellent service since I opened my accounts years ago, they clearly explained my options, income and costs. A banker there named Brandy has processed recent special requests quickly to my complete satisfaction. I also feel very secure as I experience their online, personal and telephone security. County National Bank provides monthly statements that are well structured and easy to understand. These are very knowledgeable prople who are eager assist you and Brandy has become my go to banker. Thank you, County National Bank for the great staff of professional bankers.”