Advia Credit Union is praised for its exceptional customer service across its branches. Many customers highlight the helpful and accommodating staff, making banking a simple and quick process. The employees are described as polite, knowledgeable, and willing to go above and beyond to assist customers with their needs. One long-time customer specifically noted the dedication of certain employees who helped resolve a complex issue with wiring money to Canada, demonstrating a strong commitment to customer satisfaction. However, there are some concerns regarding accessibility and branch hours. One customer experienced frustration when the branch was closed during advertised hours, leading to uncertainty when urgent assistance was needed. Despite this, the overall sentiment remains positive, with many appreciating the face-to-face service and the support available in the drive-through. Overall, Advia Credit Union is recognized for its stellar employees and dedication to providing a positive banking experience, even if there are occasional service interruptions.
This branch makes banking a breeze! Everyone is always very helpful and accommodating. Quick in and out, no waiting, if we could give more stars we would! Thanks guys!
February 2025
I have banked at the QAve branch for many years. I very pleased with the polite service. The employees are all knowledgeable and there to help whenever I need it. They all go above and beyond!
February 2025
Blonde hair guys rocks. He’s so helpful and helps me understand everything!
