Consumers Credit Union is a full-service financial institution headquartered in Kalamazoo, Michigan, with over $2.2 billion in assets and more than 136,000 individual and business members. Locally owned since 1951, the credit union operates 28 offices throughout Kalamazoo, Battle Creek, Grand Rapids, Coldwater, Lansing, and along the Lakeshore, providing members access to 30,000+ free CO-OP Network ATMs nationwide. Consumers Credit Union is known for its exceptional customer service. Clients praise the warm and friendly atmosphere, as well as the knowledgeable and helpful staff. Employees like Katie Lawson, Mauri Story, Tamera Hall, and Jacob have been commended for their patience, professionalism, and willingness to go above and beyond to assist members with various financial needs, from HELOC and loan inquiries to boat loan processing and product price matching. The credit union's digital banking technology and diverse product offerings, including mortgages and business lending, have also been highlighted as strengths. Members appreciate the convenience of features like sub-account creation and the opportunity to participate in drawings through the credit union's social media presence.
Consumers has always felt like and has been a safe fair accessible financial home for me. I've financed two cars and received supportive investment consultations. I'm grateful for their presence in my community.
February 2026
Caitlyn was more than helpful in getting our questions answered and getting our accounts ironed out.
February 2026
The people there are super easy to deal with open lines of communication, making the process, simple and painless !!!!
