Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a full-service financial institution with over $2.2 billion in assets, serving more than 136,000 individuals and businesses since 1951. With 28 offices across Kalamazoo, Battle Creek, Grand Rapids, Coldwater, Lansing, and the Lakeshore, it provides convenient access through 30,000+ free CO-OP Network ATMs nationwide. The credit union is known for its excellent customer service, with staff being quick, friendly, and helpful. Members appreciate the personable, patient, and efficient assistance they receive when opening accounts, financing cars, or managing loans like HELOCs. The staff is attentive, often noticing members' needs and offering help promptly. Members also value the modern digital banking experience, including easy-to-use apps for bill payments and transfers. Overall, Consumers Credit Union is highly regarded for its caring service, helpful staff, and community-oriented approach, making it a trusted choice for banking needs.
Scammers got us, two credit unions, multiple accounts in each! Tristan at the Gull Rd. branch took the time to sit down with us and get everything straightened out. And it took awhile. Thank you Tristan!
May 2025
This was the best costomer service person ever. She was quick and informative. She was able to answer all my questions. Wow she is the best. Keep up the good work!
April 2025
We had Caleb help us open new accounts in Richland area Kalamazoo Consumer's Credit Union. He was excellent. He was personable, patient and efficient. And we felt comfortable making the transition from another financial institution.
