FedEx Ground provides reliable package delivery, often within a communicated time frame. Drivers are noted for their positive attitude, safe and cautious driving, and following delivery instructions to leave packages at front doors unless specified otherwise. The team at their locations is described as exceptionally friendly, helpful, and top-notch, deserving of respect for their service. While occasional service issues are acknowledged, some negative experiences are clarified. For residences, packages are typically left at the front door. For apartments, it is recommended to have deliveries sent to the office or to require a direct signature, especially for valuable items, as drivers do not know package contents. If a delivery attempt is missed despite someone being home, it is advised to contact the local distribution center directly for resolution. Overall, when drivers and staff perform their jobs correctly, customers report satisfactory and dependable service.
My driver Joey has never dropped it like it’s hot with a package. He drives the speed limit, is cautionary with his parking, and has always has a positive attitude when stopping by our building. He’s a delight to have visit the office and is a model citizen!
October 2024
This delivery was in the time frame that was texted to me
The delivery was left in the middle of my large driveway about 50 feet from the garage door.
August 2024
The driver showed 9:40am great job 49415 superlative! I needed this delivery was done best of the best.