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“Mark was absolutely great! He was friendly, greeted us at the door, took time to answer our questions, and provided us with amazing service! He made the process of finding a couch easy and stress free! Highly recommend!”
“Had to return an item and the sales lady was great. She was fast, friendly, no questions asked, gave the same price for the return that was paid. Have been very pleased with merchandise purchased and customer service in the Kalamazoo store.”
“Very happy with the service I received, the guidance from Joye and the quality of the furniture that is now in my house. I purchased a couch, chair and ottoman as well as a king size bed. Delivery was equally as professional and timely. I purchased a couch from Ethan Allen over 20 years ago that is still in my home. The quality of it far exceeds any other furniture that I have purchased from other stores.”
“When my husband and I decided to build a brand new home, we were excited about the prospect of choosing every detail. But, the most daunting choice of all seemed to be the right window treatments. Working with Jessica and the team at Flair made that so much easier! In addition to helping us choose the best options for window coverings, Jessica also suggested several other pieces to round out our overall decor. Cheryl and John were super helpful in getting everything scheduled and installing all the necessary hardware. Adam and Chris did an excellent job hanging our artwork, including a giant clock over our stairwell! I will definitely call on Flair Interiors for any future home decorating assistance.”
“If you're a bargain hunter, like me, and haven't had the chance to check out wmu surplus, you're missing out on top quality home, and business, whatnot. I've gotten king size bed frames, matching front loading washer dryer set, computer equipment, chairs, coffee tables, end tables, and wall pictures from here and go every single week! You should too!”
“Great customer service and FANTASTIC follow up and follow through. Matt kept me informed every step of the way on the status of my order, and even followed up after it arrived. And he contacted Customer Service to expedite shipping the missing hardware. Exceptional Service!Would definitely recommend!”
“Excellent fine furniture store. It's a much larger store than it appears, and they have a nice parking lot in the back. We came in (on a Friday) because we purchased a Stressless brand recliner out of state that was damaged by our movers and we hoped since they sell Stressless here (and they have a large selection here too) that they might be able to help us get it fixed. We left our information with them and on Monday they called back and Monday afternoon a service man (Steve) came to the house and was able to fix it for us! We are so very grateful for their help and we will certainly buy something in the future from them as customer service and good quality furniture are the most important things a customer wants when buying things they want to last. And if you've never had Stressless furniture, please stop in and try it.”
“Today I learned about the sustainability initiatives of this company and I haven't felt impressed like this in years. I can only think of one other company in Michigan that makes such an effort to be stewards of their land and community but Landscape Forms may have them beat. I commend y'all for the ways you care for the earth.”
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“I’m so glad Khyreef was working when I bought my mattress. He answered every question with honesty to help me find the perfect mattress. Very satisfied with the whole buying experience. Thanks Khyreef!”