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“T-Mobile is good to me for years and years and I would go back if I had no other choice but in this economy I had to switch to Spectrum. Way Cheaper unlimited plan than I had at T-Mobile”
“I was pleasantly surprised by the customer care I received from Laura. I have visited multiple stores looking for the right phone and right service and Laura was by far the most knowledgeable and most helpful in every aspect of my visit. I am very pleased with the service I received:)”
“We have had such a great experience switching from our previous provider to ATT. Korey L has been very responsive while listening to our business needs. He answered all of our questions and provided a detailed breakdown of what the plan would consist of. Couldn’t be more pleased with the service.”
10AM - 8PM
3154 S Westnedge Ave, Kalamazoo
Mobile Phones
“Manager Ryan helped me get an upgrade going on my phone while handling a huge phone call load and a full store of people. Absolute gem of a customer service and ease of use for switching phones for sure”
“David helped me with an upgrade on my phone and he went above and beyond! I’m so thankful to him and his wonderful staff, they’re all so friendly, it’s definitely a family vibe there.”
“This Boost Mobile store is really good. I have been with boost for over 10 years and I'm still satisfied with them. I just upgraded my phone to a Motorola 5G and got help from an excellent associate Aaron. He did such a good job with me, was very knowledgeable, helped me with every issue I had. Later in the day, I came back and he helped me with yet another issue I was having with the phone. Aaron great job keep up the good work! You make the store worth coming to. Thanks for everything.”
“This store is the most horrible store I've been to. They give false information just to lock you in to a plan and tell you how to beat there own system to get you to purchase phones turn it on then you get cut off by Metro because this store waived a fee that has you locked in to cut off your services to get you to pay more fees . I understand the young homely girl is trying to earn. Commission but come on dude. Y'all act like y'all desperate to make money ..went back to get a phone through my insurance and was told to break my phone more because it didn't have and cracks. Then my other line I was told that they didn't take dropped phones after a year of paying insurance on the phones sick of y'all dropped calls and the phone only last a good 6 month. The black lady that work there doesn't know how to talk to nobody”
10AM - 8PM
5601 Gull Rd, Kalamazoo
Mobile Phones
“Had the pleasure of working with Schyler today and she was fantastic! I have been a customer for nearly 30 years (starting with Nextel) and this was the best customer service experience I have had. She is extremely informative and funny! Schyler went above and beyond to make sure I was getting the best possible price to meet my needs! I highly recommend asking for her when looking to upgrade!”
“My overall experience was amazing actually all my issues were addressed with courtesy and in a timely matter. Destry was very understanding and if all representatives for boost were thus helpful you would definately have alot more business for sure.”
“Amazingness! These guys saved the day! Had a bit of a melt down when my phone completely froze up on me. Drove to the store immediately and within 30 seconds they had me up and running again. Also, they showed me what to do in case it ever happens again.”
“All of my experiences here were wonderful. The one young man with glasses was so helpful, went far out of his way, more than he should have, to be helpful! Both young men are so polite and considerate. Thank you for your great customer service!”
“I will refer other people to boost Mobile it's the best company I have ever had and affordable and they help in the store they fully understand and they help you with your new phone or your old phone is the best boost Mobile I have ever had if there's any problems all you got to do is call boost Mobile or go to the store and they will welcome to help you”
“I stopped in while in the area. Someone recently shared the Wild Fable clothing line and I wanted to see it in person. This target was well stocked with a variety of colors and sizes. It's a casual fall color themed display. It's also back to school time! There were lots of supplies and snacks available! If you're looking for a well stocked store, this one delivered today. The store is clean and checkout was fast!”
“Lost phone, and was in a panic , but Donna over here at the downtown location got me right, I am so happy and satisfied, I tell all my people to come here now, and ask for DONNA!!!”
10AM - 8PM
5063 W Main St, Kalamazoo
Mobile Phones
“We’ve been Verizon customers for more than 19 years! Today’s visit to this store was a great experience! Jake was incredibly kind, knowledgeable and helpful. It’s the first visit in a VERY LONG TIME that I left feeling like I had gotten great service and sound advice! We don’t live near this store at all, but I may just drive the extra mile just to get the great service! Well done!!”
“Will had a difficult internet solution to come up with for me. After discussing it with the manager, he found a solution and everything on my network is now working again!!!!!! Go Will!!! Thank you very much.”
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“Sharaya was very helpful and explained the new plans and how they were more/less than our current one. She has such patience and a calm presence, even when the internet was not cooperating. I am happy I went in to get my husband a new phone that day!”