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“Small operation, but they're technical expertise is second to none. I find they're easy to work with, and gets better each time (since I always learn something new).”
“I got my new phone and switched over from AT&T to Verizon. Easily one of the best decisions I've made.
The associate who helped me and my family was excellent, friendly, and extremely knowledgeable. He helped us pick the right plan and phones, a tablet, and the best accessories.
Thank you, Matthew, at the Westnedge location! We had a great time and received excellent customer service.”
“Came to get WiFi and was helped by Abbi who was very kind, helpful, and insightful! She’s truly someone you could go to with any need and she would figure it out for you! Would absolutely come back!”
9:00 AM - 8:00 PM
5901 S Westnedge Ave, Portage
Mobile Phones
“After leaving the ATT store in Kalamazoo with no help from the workers there, I came to this location. The manager Phil was so knowledgeable and helpful! he got me in and out and fixed my problem with my phone turn in within 3 minutes, the other store told me they couldn't do it at all. Michael was very helpful too. I appreciate their help, they're awesome!”
“Aaron is an awesome T-Mobile Employee! His customer service skills are exemplery, esp in this day & age where customer service is basically extinct! Very tech savy & knowledgable, to boot. Thanx, Aaron”
“After three days and driving several miles between three Target stores and hitting several barriers to get my Consumer Cellular phone activated (my old one was no longer working) I had the great fortune to be served by Blake Littlejohn in the Westnedge. It was clear that my needs did not fit his job description, so he asked his manager's permission to help me. His technical skills were just what I (a tech challenged senior citizen) needed to get connected. His courtesy and willingness to go the extra mile reminded me of my earlier years when customer service was routine and not the exception. My thanks to Blake and his manager for their sensitivity to my particular needs.”
“Gage and Taylor were extremely nice and helpful - you have to be patient if your going into a store where there are only two associates and it's busy but the customer service was great! They were quick and very knowledgeable.”
“Danielle, you really made my entire day. I got a new iPhone and somehow when I switched things over from my old one, there were a lot of errors. One major thing was that my business line that I use for work ( I am a solo practitioner) was not on my phone. That meant I was missing phone calls from clients as well as other attorneys. I panicked and I called Verizon and in that interaction somehow my phone was cut off. So I drove to Verizon. When I went in I almost left because I felt like no one cared to help but I saw Danielle‘s kind face. She approached me and offered to help me. She was patient and she fixed the problem. She even went as far as to call tech support to make sure she was doing it right. My second line is on my new phone and I also left with a new iPad, a new Apple Watch, and a pen for my iPad. Danielle is absolutely amazing and I am so grateful for her.”
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“Jack was absolutely amazing. Completely clear, straight to the point, no hassle at all. Both over the phone and in person. Absolutely stellar work. I’ll be seeking him out if I ever need service again.”