Carpets near Keego Harbor, MI

“I had such a great experience with Telesco Carpet and Floor from start to finish. I sent a general inquiry and was surprised when Jeff, responded to me over the weekend, I wasn’t expecting to hear anything until Monday! That level of attentiveness continued throughout the entire process.

Jeff was incredibly responsive, answered all of my questions, kept me updated every step of the way, and made great recommendations without ever making me feel pressured. His crew was timely, professional, and did a fantastic job installing plank flooring throughout my living room, kitchen, and hallway. My floors look absolutely beautiful!

What really stood out, though, was the level of customer service. Jeff followed up after the installation, sent me a handwritten thank-you card, and even offered to come back and help me move things back into place because they’re just down the road. Those little things say a lot about how someone runs their business.

I truly couldn’t have asked for a better experience. Telesco went above and beyond, and I will absolutely be calling them again when I’m ready to replace the carpet in my bedrooms. Highly recommend!”

“Sam & His Team are undoubtedly the best in the business. They are Mom & Pop Pricing but with Professionalism & Relatability. 4 different floorings installed over the past 4 years and 3 locations and I will not go anywhere else. Thanks again Sam!”

“I had an extremely positive experience with Urban Floors! After previously hiring a different handyman service to lay vinyl plank floors, I was beyond frustrated and panicked because I was trying to get them done before my 90 year old mom was released from the hospital with a walker. After 6 days, another company had only completed 25% of about 700 SF of flooring and they were nailing the LVP floor down to the subfloor and ruining the interlocking edges with a rubber mallet. I had to part ways and find a new company with a higher sense of urgency to get the project done. It was a very stressful time for me with her looming return home, and the unfinished project with 40 year old carpet/padding still to be pulled up, transition to the subfloor, and new vinyl floor mixed in to this small condo. These 2 Urban Floors guys showed up - brothers Mike & AJ - who were professional, polite and respectful, on time, and worked so fast. They completed the entire job, including tearing up/redoing a large portion of the previous guy's sloppy work, leveled parts of the subfloor, and did it in 2 days, including installing all of the quarter round. I was so pleased with the professionalism, the promptness, and their friendliness. I found Mark the owner to be very responsive and empathetic to my panic, and pricing to be very reasonable as well. I would highly recommend them and would use them again. The floors look wonderful. As a realtor in Cincy, I wish I had guys like this to refer to my clients. Thank you! :)”

“Have used this place on two separate occasions and been pleased both times. Options for all budgets and a friendly, helpful staff. Skip the big box store and go to a place that KNOWS flooring. You'll be glad you did.”