The AT&T Store in Kentwood offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. This includes flexible prepaid plans and unlimited data plans that come with nationwide 5G service at no extra cost. Customer reviews highlight a very positive experience with the staff, who are described as absolutely amazing, super friendly, knowledgeable, and excellent. The store is noted for being under new and much better management. Specific praise includes employees who listen, care, and do everything they can to help. Customers report being greeted immediately, receiving efficient service for upgrades, and being helped skillfully even during wait times. The overall experience is rated as one of the best, with customers intending to recommend the store to family and friends.
Our experience at the Kentwood store with Paul was amazing. Prior to going to the store, we were extremely frustrated by our experience with ATT’s phone customer service and were ready to leave ATT. Paul’s care and the time he spent understanding our needs made all the difference.
June 2024
Jeremy was great! Helped me with all my issues and even went and got the product from another store for me!
March 2024
Michael and Devin were very great and patient.. Highly recommend these 2 guys. Their Customer service were top tier..
