Metro by T-Mobile, located at 4545 28th Street SE, offers unbeatable prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. The staff and manager are known for being polite and welcoming, greeting customers as they enter and providing answers to their questions. Many reviews highlight the friendly and helpful nature of the team, with some staff members going above and beyond to assist customers. The store is considered a good option for the Latino community, as Spanish is spoken here. However, some customers have noted a decline in service quality since the store changed ownership, with concerns about limited phone selection and staff knowledge. Despite this, the store remains a popular choice for those seeking quick service without long waits. Overall, customers appreciate the helpful and personable staff at this location.
I always get excellent service from the Metro PCS near Coopers Hawk on 28th Street. I always go to think location when I need anything. I hope they get it properly staffed and stay open.
June 2025
Great Store. Qua was super helpful with updating our plan to the best options.
February 2025
I drive across town just to get to the excellent service at this store. Darien was excellent today! Very knowledgeable and patient! Thanks!
