“I went in today to get a new tank of gas. The black guy freaked out and told me to stay outside. When he came out he asked if I was a terrorists because I brought the tank inside to get refilled. He went one to tell me all about how you can’t bring on an empty take because it would explode. I will never get gas there again.. he is so unprofessional”
“Always super helpful staff. I’m a novice at everything handy and they’re never condescending. The best part is, if they don’t know…. they just say that instead of sending you on a wild goose chase.”
“I went in to the store last night looking for an obscure light bulb and was helped by Pat. We discussed replacement options and he explained why certain bulbs may fit but aren’t the safest idea. He was super helpful and friendly and solved my problem! Thanks Pat!”
“Very friendly and helpful staff as soon as you come in the door! I love that it's in my neighborhood, so accessible and easy in, easy out! Thanks for being there for our community!”
“Great location. Stop by for free sarcasm weekdays and specials on weekends. The staff really loves when you show up dressed like a clown, so any painting attire will do.”
“The BEST paint store in NE Grand Rapids. Staff is knowledgeable and personable. They are honest and incredibly helpful. I am a professional painter and I always recommend my potential customers come to THIS store for help and guidance in regards to their projects, and I travel out of my to get my products and supplies at this location.”
“Napa always has good deals. I needed an alternator but unfortunately the one I needed wasn't available until the following week. I couldn't wait that long. But I was able to get other accessories and the staffs help on a way to change our my alternator.Great staff”
“They were amazing to work with. They continued to help me get the match I needed, never gave up. Can’t say enough … will recommend anyone to make PF3 their first choice.
Thank you again”
“Excellent customer service every time I go there. With some of my jobs I end up purchasing gallon after gallon and they treat me like it’s my first time there, every time. Thank you guys. You make business happen. Good business.”
“I walked into the store as a first time customer looking to get a replacement for a contractor grade paint. I didn’t have a contractor account but they worked to help me get the paint I needed. They were very accommodating and professional. Best of all, the paint was a perfect match and my work looks brand new.”
“I come here for your team. (Well, and the paint is good, too.) Your crew this afternoon was so helpful and fast, and kind. Appreciate them very much. Thanks for your help!”