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“I went in to the store last night looking for an obscure light bulb and was helped by Pat. We discussed replacement options and he explained why certain bulbs may fit but aren’t the safest idea. He was super helpful and friendly and solved my problem! Thanks Pat!”
“Very friendly and helpful staff as soon as you come in the door! I love that it's in my neighborhood, so accessible and easy in, easy out! Thanks for being there for our community!”
“Went today to get color match for ledge on porch !
Megan and Dylan were very helpful with selection of type of paint and exact color match !
Thank you !”
“The BEST paint store in NE Grand Rapids. Staff is knowledgeable and personable. They are honest and incredibly helpful. I am a professional painter and I always recommend my potential customers come to THIS store for help and guidance in regards to their projects, and I travel out of my to get my products and supplies at this location.”
“Asked for help on a painting project, on what products would be better to use to get a better finish. I already had enamel paint for my one door. Sold me a roller and handle and a gallon of more enamel paint that he did not show me before he mixed paint and did not let me know it was non refundable beforehand. The roller ruined what I had done for two days. I spent over 143.00 dollars. He did not ask me if I wanted paint, and who buys a gallon for on door, I already had a quart which was still half full, I just wanted tools to complete job. Now stuck with extra gallon of enamel paint I don't need. I will contact the store and will see if I will update post.
I did call the store and the assistant manager did return the paint, so good customer service. Would have been a 5 but had that roller issue. Tip found out on google roll roller on Painters tape first to get rid of fuzzy spots.”
“Napa always has good deals. I needed an alternator but unfortunately the one I needed wasn't available until the following week. I couldn't wait that long. But I was able to get other accessories and the staffs help on a way to change our my alternator.Great staff”
“They were amazing to work with. They continued to help me get the match I needed, never gave up. Can’t say enough … will recommend anyone to make PF3 their first choice.
Thank you again”
“Excellent customer service every time I go there. With some of my jobs I end up purchasing gallon after gallon and they treat me like it’s my first time there, every time. Thank you guys. You make business happen. Good business.”
“I walked into the store as a first time customer looking to get a replacement for a contractor grade paint. I didn’t have a contractor account but they worked to help me get the paint I needed. They were very accommodating and professional. Best of all, the paint was a perfect match and my work looks brand new.”
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“I went in today to get a new tank of gas. The black guy freaked out and told me to stay outside. When he came out he asked if I was a terrorists because I brought the tank inside to get refilled. He went one to tell me all about how you can’t bring on an empty take because it would explode. I will never get gas there again.. he is so unprofessional”