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“Scott was honest and helpful. Offering solutions to help us fix our trailer quickly and on our time schedule. It was refreshing to see the quick responses to emails in a time when it feels like the art of customer service has been lost.”
“First of all there were people present in the lobby to help, which is a huge preference for me. Many other locations are empty and it's confusing. The older gentleman was very friendly and chatted with me quite a bit. Very refreshing. Very progressional. I will absolutely return to this specific location due to such a positive experience from front to back.”
“The truck we reserved was not returned by another customer. We were able to get another truck, but larger then we reserved, at the same cost. That is all good, but we do wonder if the larger truck used more gas, which then added to our over-all expense. The location tried to get the previous customer on the phone to get it back, but there was no answer. Hopefully they got the truck back eventually!”
“As both a business and personal customer, we've had outstanding experiences with Enterprise Truck Rental. Special thanks to Taniesha and Trendan for their exceptional service.
Taniesha and Trendan are incredibly helpful and make the rental process smooth and hassle-free, ensuring the trucks are in perfect condition and ready to go. Their communication with other branches is also outstanding, making coordination seamless.
The fleet includes brand new, clean, and sweet trucks, perfect for our needs. Thanks to Taniesha and Trendan, our operations run seamlessly. Highly recommend this location for reliable and professional truck rentals!”
“Haviairre is awesome, these guys jump right on you and get the job done and you're out of there. Keep up the good work guys. And, don't ever leave anyone behind. Thumbs up 5.0”
“A+ for a quick free fix (trailer light fuse).
I couldn't get a hold of them by phone, so I showed up at 12:30pm on a Wednesday to an empty store. After several minutes an employee came in, and initially told me they don't handle anything hitch related. I said I just talked to the folks on the Uhaul 1-800 number and they said to come here.
He took a moment to look up my make and model to find out where the wiring connections were stored in the vehicle. After popping off the rear panel of my trunk, he swapped in a new fuse and connected a tester to it. Good as new, and no charge!”
“A+ for a quick free fix (trailer light fuse).
I couldn't get a hold of them by phone, so I showed up at 12:30pm on a Wednesday to an empty store. After several minutes an employee came in, and initially told me they don't handle anything hitch related. I said I just talked to the folks on the Uhaul 1-800 number and they said to come here.
He took a moment to look up my make and model to find out where the wiring connections were stored in the vehicle. After popping off the rear panel of my trunk, he swapped in a new fuse and connected a tester to it. Good as new, and no charge!”
9AM - 5PM
3815 28th St SE, Grand Rapids
Truck Rentals
“The young lady that assisted me was wonderful. We were waiting in line and she was helping another customer who is a complete Karen rude as ever. She had the audacity to put her ID and the representative space and mutter under her breath, swearing at her for about 10 to 15 minutes as I did have to wait in line about 20 minutes because the lady was being so irate. It was not cool to see a customer treat management like that. The agent remains calm and professional as she could be after the lady will see it literally screaming in the agent space I always do business with U-Haul, just because of the ladies, professionalism, calmness and accuracy.”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“JENNY is the best. She helped me every step of the way. No hassles and signing up was quick and easy. The staff always has a smile on their faces. Thank you Devon Self Storage.”