{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I had a fantastic experience with Sandra. She answered all my questions and was very helpful. It was very nice to deal with someone that cares about the customer. I would highly recommend this branch because of her.”
“I went to this branch for the first time to make an urgent transaction that needed to be made in person. I had some reservation due to the the poor reviews but I didn't have time to drive to another branch. I am happy to have walked in this branch despite my reservation. Carmie and her colleagues were kind with their time and attention to complete my transaction on time. Their colleague Heather followed up with an email confirmation of the transaction which facilitated my follow up with the other bank.
I rarely make transactions in person but am glad to know I can visit this branch for in person transactions.”
“Excellent customer service. Carolyn Yee is fantastic. Quick, accurate and always very helpful.I dont understand the negative scores. LOL...i like the chairs. I have a bad back and hip so the chairs are a welcome sight!Been banking with Citizens for years. No bad experiences. This new location on Lapeer rd in Lake Orion ihad been great for me.”
“This location has done an exceptional job with their customer service, being knowledgeable, and assisting me when needed. The employees are great as well. Always so pleasant and fun to talk to, keep up the great work BOA!”
“David Welch was great! I needed help with some forms for my business account and he did everything he could to make sure I was taken care of even though I came in 15 minutes before they closed for the day. He faxed my forms to the corporate office for me and told me next steps to take and said to call him if I had any issues. He was fantastic!I only gave 4 stars because I called the branch 10 times trying to speak with someone and no one ever answered my call. I arrived there only to find out there were no notaries on staff at that location and I had to drive another 20 minutes to the next location for that service.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Best financial institution I could find beating even the credit unions for rates, fees, and policies. Great staff and reasonable hours. I can't believe i am 100% positive about a bank but this one really deserves it.”