{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I had a great experience at the bank thanks to Julie. She helped me through the entire car loan process and made everything feel simple and stress free. She was patient, knowledgeable, and took the time to answer all of my questions clearly. It really felt like she cared about making sure I understood my options and got the best solution for my situation.”
“I've worked with Anna Stanko for many years, and she never fails to impress. Her professionalism, knowledge, and dedication to customer service are truly exceptional. No matter what banking need I have, Anna is always responsive, helpful, and willing to go the extra mile to make sure everything is handled smoothly and efficiently.
What sets Anna apart is the genuine care she shows for her customers. She takes the time to explain options, answer questions, and ensure I feel confident in every decision. It's rare to find someone so consistently reliable, personable, and committed to providing outstanding service.
I highly recommend Anna to anyone looking for a banking professional they can trust. She has earned my confidence and loyalty over the years, and I am grateful for everything she has done for me. Thank you, Anna, for always providing such exceptional service!”
“I recently had to set up a couple's joint account with Parda Credit Union. My significant other and I had the honor of speaking with Jordan over the phone. Day after day, she was informative and clear, making the experience easy. We were in awe of how communicative and kind she was, even though I was very busy. I have been a member for some time now, and I am so pleased with all the help I get every time. Thank you so much, Parda!”
“Dina and Katie and their entire staff are professional, personable, always going beyond to please their customers. I always look forward to my weekly visits to see their smiling faces. I have been a Credit Union customer for many years and would never think of going anywhere else!!”
“I’ve had a really great experience with Lake Orion Branch.Everyone there is super friendly and always willing to help out.
Big shoutout to Stefanie and Kaitlin — they’re awesome. They take the time to explain everything, answer all my questions, and just make the whole process easy and stress-free.
It’s honestly nice to go somewhere where people actually care and don’t make you feel like just another number. Definitely recommend this branch”
“Jake was so professional and friendly. What a fantastic experience!!!!! He is truly a gem. It is difficult in today’s world to find such a caring individual. You are very lucky to have him in your employ. I was elated with his service”
“Marie at the Pontiac location was absolutely amazing! She was incredibly responsive, patient and pleasant to interact with! Her service reminded me of what customer service used to mean! You rarely encounter people like her in the service industry these days. She made the entire process so much easier!”
“Oakland Church has been using FMB for our banking needs for several years and I have always found Kyle and the whole Rochester branch to be so friendly and knowledgeable since they opened a few years ago. I highly recommend banking with them!”
“I didn’t have a bank account for over a decade. I didn’t trust the bank. My boss kept telling me to open an account at Genisys Credit Union on Crooks road in Rochester Hills Michigan. It was single handedly the best decision I made when it came to my finance. The best customer service I’ve ever received from any business I’ve been to.
I can honestly say they’ve been flawless with my account. I don’t just highly recommend. I implore you to give them a chance. Thank you Gensisys. Life long customer here”
9AM - 12PM
968 N Lapeer Rd, Oxford
Banks
“Everyone at Vibe Credit Union in Oxford is very eager to help their customers! They are always professional, friendly and welcoming as soon as customers step in the door. They work as a great team together.”
“We love Lake Michigan Credit Union! They are very responsive, especially Felicia Horner who has gone above and beyond to help us when needed. Thank you Felicia and team!!!????❤️”
“I started in 1980s and I had some problems and they worked it out for me very well and I will never drop them unless they do something bad but I had them since the 80s . I enjoy the people that work there. They’re very nice and helpful. I want some tickets to the Jimmy John’s field through them. they have the shredder day where you can go and shred your stuff. my wife has a lot of problems with her Bank and I try to get her to switch over and she doesn’t. Don’t know why I think people are stuck in their ways. do yourself a favor if you’re not Cornerstone Community finance Credit union try it. I know you will enjoy it.”
“I just want to say what a wonderful experience I had with Bachira I hope I spelled that right today she was very helpful with getting my debit card set up and I can’t thank you enough for doing that”
“Love the employee's, Donna, Brent and Oscar are just polite and Fabulous they have helped me for over 25yrs or more Thanks for your patience and smile every time I see you.”
“I love my Credit Union! Please consider opening a branch in Rochester Hills at Walton Blvd and Adams Road. It is a very dense and populated area and you would benefit from doing so. I was so excited when a building was going up last year and was sad to see it was Michigan School & Goverment Credit Union opening a branch and not you folks! We need one in this area! Driving out to Troy just to do my banking is a ways away, but I love my credit union so I do it!”
“On 6/2/23 I contacted CFCU’s main number and I spoke with your Customer Service Representative by the name of ‘Jose’. Jose was polite, helpful and took the time to address my questions and provide me with clear answers. It was a pleasure speaking with a representative who still understands the importance of “customer service”. Jose is a prime example of why members like me, love Chief Financial Credit Union! Thank you Jose for being so kind and such a pleasure to speak with.”
“Ashley at the Oxford branch is wonderful. We came in with checks made out to our deceased son. She helped us process them. Ashley was extremely kind and responsive.”
“I have worked with these folks for 40 years. I often work with Cindy & yesterday I had the pleasure of working with Abra. Both are great! Abra was an amazing help yesterday. I cannot not say enough about how wonderful these two are.”
“Had our team meeting at the Chief Financial meeting room and it was perfect. Our team of 30+ was very comfortable in the space and staff was pleasant and helpful.”
“Had a fraudulent charge on my debit card. Went to Pontiac office, was serviced by Jennie. She was very efficient, informative and took care of the situation and explained what would happen going forward. Got a new card, Pin number within 10 minutes.
So glad the lobby is open now to have the interaction with a real person.
Great experience.
Thank you,
Mary Baker”
“Lakes Trust is a nice credit union. The tellers are friendly and somewhat knowledgeable. Nice place to save money but my bigger banking is done elsewhere. There were some mess ups with fees being charged and lacking information when The account was first opened but the manager handled everything and an amicable agreement was arrived at.”
“Closing accounts at Chase Bank 23 & Gratiot,due to a malicious employee mixing up my payments. Julie and Diane at Fifth Third at the Washington Branch were incredibly helpful and patient. GREAT customer service.”
“If you’re looking for a great bank with amazing customer service, this is where you want to go. Sarah helped me out and she is absolutely amazing!! Cannot recommend this bank or Sarah more.”
“Been with Flagstar for over a decade now and have never had an issue that could not get resolved. All the staff there are great. Scott was very friendly, knowledgeable and helpful. He took care off all my issues. Ty guys. ?✌️
Again Scott was very helpful. Got everything straightened out and I was on my way. Thank you Scott again. ?”
“I just like to say that my experience with Amanda was amazing. She was so helpful so polite so professional I appreciate her and I really enjoy my experience working with her to resolve my issues. Thank you so much.”
“I don’t normally leave reviews, but I had such a great experience at the Chase Bank in Oxford that I felt like I had to take a moment and give a huge shoutout to Kelly. She went way above and beyond for me today. I was in a bit of a time crunch — had to grab cash for a car I was buying last-minute down in Inkster from a buddy — and I completely forgot to stop at the bank during normal hours.
I called right before they closed (literally like 4:58 PM) and explained my situation, and Kelly didn’t hesitate at all. She told me she would stay open just a little later so I could make it in and grab what I needed. I pulled up at 5:09 PM, and she was still there with a smile, ready to help.
That kind of kindness, patience, and flexibility is so rare these days. She easily could’ve said “sorry, we’re closed,” but instead she treated me like a person, not just another customer. I really appreciated how understanding and efficient she was — and honestly, it helped save my entire evening from going off the rails.
Kelly, thank you again for going out of your way. You made a stressful situation way less stressful, and I seriously appreciate you for it. If there’s any way for this review to reach a manager or supervisor — give this woman a raise! She deserves it.”
“I had an excellent experience working with Jose M at Oxford Bank and it wasn't the first time! He went above and beyond to assist me, offering clear, personalized guidance and exceptional follow-through. His professionalism, responsiveness, and genuine care made a stressful process smooth and easy. I highly recommend him to anyone looking for trustworthy and knowledgeable financial support.”
“Best financial institution I could find beating even the credit unions for rates, fees, and policies. Great staff and reasonable hours. I can't believe i am 100% positive about a bank but this one really deserves it.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Very efficient,and polite. Awesome with replies concerning account. Very helpful when explaining the different policies. Would recommend to family and friends. Thank you for all you do for me, concerning my account.”