Cell Phone Stores near Lake Orion, MI

29 locations found near Lake Orion

“Some bad reviews does not make any sense for me. What i have seen from my end manager and everybody did their best to fix my bill and promotion issue. It took an hour to fix problem but finally they did it.all you need you to go store tell your problem they will fix it”

3.6 Good118 Reviews

“I recently stopped by Star Mini Mart/Mobile Gas Station and was impressed by how clean and spacious it was. They have a great variety of snacks, quick bites, beverages, a complete wine cellar, and even a cigar bar area. I also liked the convenience of the mobile touchscreen for paying at the pump. The only issue I encountered was that the receipt didn't print out as prompted, but it gave me the opportunity to explore the hidden gems inside the minimart. Overall, I would give this mobile minimart/gas station five out of five stars. Highly recommended!”

3.5 Good41 Reviews

“I attempted to upgrade online about 2 months ago and had a terrible experience. So much so that I delayed the process. On a whim I came into the Auburn Hills location, and Im so glad I did. Ethan was amazing from start to finish. He was extremely pleasant, patient, and very knowledgeable. He made the transition as seamless as possible. I’ll see you in 4 years for the next upgrade. Thank you!”

4.9 Superb232 Reviews

“Alvin was great! We were not easy customers as we had three new phones to purchase, and transfer from AT&T. He made the process very seamless and was friendly along the way. Great service!”

4.8 Superb217 Reviews

“I had a bad experience on the phone making a new order.. so I decided to walk in so glad I did , Mike, Haley& Ari are the best they made a bad experience into a good time and laughter plus got the job done.. Thanks guys you’re awesome please visit them in person ???”

4.8 Superb187 Reviews

“This store is amazing. I came in in a panic because my phone kept glitching while I was navigating home. It turned out I had some water damage from two days earlier- they used their machine to get all the water out and it’s good as new- saved me hundreds of dollars on a new phone!”

4.7 Superb182 Reviews

“By far the best resource for your cell phone repair needs. Diagnosed and fixed my wife's phone on the spot, plus discounted service and accessory we bought. Highly recommended”

4.9 Superb131 Reviews

“This location was an amazing experience. Mitre helped me and my husband switch from T-Mobile. He took care of everything from transferring data and trading in my old devices. He was very patient and understanding the entire transaction. He went above and beyond with his hospitality.”

4.8 Superb159 Reviews

“I recently shopped at this location and the experience was great! Andre was extremely helpful, he took care of our needs and we were on our way in minutes. Thank you Andre, you were absolutely Awesome!!”

4.8 Superb88 Reviews

“Isabella (Izzy) O. was so helpful in setting up our home internet and upgrading phones on both of our phone lines. She made sure we got the best deal and was super patient and kind.”

4.7 Superb124 Reviews

“Ive experienced good service here which is basically the only thing that varies from one store to another, they helped me when in a Jam to keep my work phone on one time, the iwners we're helpful and friendly, I would reccomend it over other phone stores, Casey @ Monaghan And Sons Painting.”

4.7 Superb107 Reviews

“Texted AJ to see if he was here, amazing that he actually responds. Came in to buy a speaker and he let me know of another speaker that was on sale! He got me 2 accessories and 1 for free! Amazing help AJ is the best!”

4.6 Superb138 Reviews

“The owner of this Boost Mobile store is kindest and most hardworking Boost employee I've ever met. Very smart and knowledgeable. I will drive past 10 other Boost Mobile stores to go to this place.”

4.6 Superb114 Reviews

“Became a MetroPCS customer when they first came to the Midwest. Rani is and has been very accommodating & helpful for any issues & or problems I've had with multiple phones over the past,cool, 10 yrs .”

4.7 Superb74 Reviews

“Had a successful experience at ATT, with Yousif Romaya. He had great solutions, and options for us taht helped us save money on our bill and looked at options for how to save in the future”

4.5 Superb131 Reviews

“This Verizon store provides excellent service! Made an appointment to get new phones. Sam, asst Mgr and Jack were so helpful with explaining phone and plan options to save us money. Once we made phone decision, they assisted with transferring our old phone info to our new phones. What a relief to get such wonderful service!! Highly recommend doing business at the Clarkston Verizon location.
Thank you Sam and Jack!!”

4.5 Superb103 Reviews

“Best place ever. Alvin is a great salesperson. He takes the time to explain everything thing to you about the phone you're buying. He's not like some golf and other mobile phone companies that have hidden prices after you buy. If he tells you what your bill will be, that price is your only payment. I have been going for over 10 years at that store. I will never go to another brand. Metropcs and Alvin have my business for life.”

4.7 Superb66 Reviews

“The only metro store I'll visit, unless I have to go to a corporate store. Even when they changed ownership, it's always been a very nice, professional group of individuals working at this location! Can't say I've ever had a bad experience here, as other locations not so much...”

4.6 Superb58 Reviews

“Anthony was amazing!! This store never runs out of phones, Anthony got me right with the IPhone 16E for such a good price and they speak English here so I remember you coming here!”

4.7 Superb36 Reviews

“We went here today and it was hands down the best experience I’ve ever had at a phone store. They are so kind and gave us so much for such a great price not mention all the free things they added in just out of kindness. I had my 5 year old with us and they had games to keep her occupied while we waited, it was so nice. I would recommend anyone to go here.”

5 Superb18 Reviews

“Went into the T-mobile this morning at the store on Baldwin, across from Great Lakes Crossing, to get a new phone for my son and a prepaid month for me (as I live out of the country). Just wanted t-mobile to know how helpful Alex was. She helped both of us out of and we were very satisfied. I will continue to use T-mobile when I am back in the states! Thank you Alex!”

4.2 Good59 Reviews

“I purchased faulty equipment from the metro pcs store on auburn in Rochester hills. The guy was a *** and wouldn’t help me. Even though it was not this store’s responsibility they helped me.
The staff, management and owners went over and beyond to help me.”

4 Good57 Reviews

“Exceptional customer service, friendly, and they care for every customer that walks through the door. Thank you Ray & staff for always going above & beyond!”

4.1 Good39 Reviews

“This store had the friendliest smiles when I entered the store. They had candy throughout and joyful music playing. The ladies invited me with a hello. They provided me with the information I needed and resolved my issue quickly. I will always visit this store because of their efficiency and excellence in customer service!”

4.1 Good21 Reviews

“Amazing experience with a excellent customer service my laptop and phone was fully operational within hours of me leaving them; 10 out of 10 and would definitely recommend…”

5 Superb4 Reviews

“I've gotta give props to the Metro PCS store on 31 W Montcalm in Pontiac. These guys know their stuff! The store's organized, and the staff are really helpful without being pushy.

I walked in not knowing what phone I wanted, but they sorted me out without any hassle. Buying was easy, and they've been quick to help with any questions I've had since.

If you're in the market for a new phone or thinking about switching plans, definitely check these guys out. They're the real deal!”

3.9 Good27 Reviews

“Edit (6-28): I've given up on my past mission. I've gone in since to pay my bill with Shane, he was like usual; polite, kind, prompt and the service given was better than expected; per usual.
This location and the associates are by far my favorite now. I'm in and out, and when I had to transfer data and all that crap over, I just went down to Jimmy John's and had a bite to eat.

When I have brought up problems I'm having with my phone/service, I have only received great information/problem solving ideas from both Shane and the new manager Kurtis. T-Mobile is finally doing good work and listening to it's customers. Thank you.

(First review): Kurtis and Shane helped me so much. They assisted me with adding a second line on my account, helped me pick a new phone, sign up for insurance (they saw how broken the screen on my previous phone was. I didn't know how inexpensive it is! $15/month), switch over what I needed to/helped me set the phone up and than they found a perfect OtterBox case and screen protectors for my new phone.
They showed me the smart watches and earbuds that are new. I'm not sure if I'll go back to purchase them or not, however if I do, I'm coming back to this location.

I have been previously frustrated with TMobile in the past at quite a few different locations. However Shane and Kurtis have far exceeded my expectations.
Although, when I asked to speak to the manager; not to be a Karen, but to compliment him on his staff, the manager wasn't there.
Every time I go up to pay my bill, he's never there.
I've tried to call different days, to see if he's there.
This is all out of pure curiosity at this point. What if I actually needed to talk to a manager? How much harder would it be to speak with them?

Imagine Kurtis and Shane didn't give me the amazing, professional service they actually provided me.

Let's say I had Jane and Jon assisting me. They both just started working there that day, and they don't know anything.
Let's say they are on rumspringa and they were Amish until like yesterday.

Would I be able to speak with a manager?
I am guessing no.

Sorry for the rant, and the imaginary situation. I don't know why this is bothering me. Muh bad.

I've had service with TMobile for a little while, I've only become this invested within the past few months getting this new phone.”

3.8 Good85 Reviews

“This review is a couple of years old but wanted to give props to Larry. I purchased an upgraded phone back in 2021 and he went above and beyond to make sure everything was functional before my drive home.”

3.8 Good63 Reviews