Consumers Professional Credit Union (CPCU) is a highly recommended local financial institution located in Lansing. The credit union features a clean and central building, making it easily accessible. Customers praise the friendly and knowledgeable staff, who go out of their way to be helpful and courteous. Many reviews highlight the great rates offered, particularly on CDs, which attract customers seeking favorable savings options. One reviewer shared their positive experience of opening a checking and savings account after a brief visit, praising the staff for their patience and willingness to explain the process even just before closing time. They expressed satisfaction with the treatment received, noting it was the nicest experience they've had at any financial institution. The reviewer plans to transfer all accounts to CPCU and is confident it will be worth it once they receive their VISA debit card. While some reviews mention unrelated topics about forex trading and investment experts, the majority focus on CPCU’s welcoming environment, friendly staff, competitive rates, and convenient location. Overall, CPCU is seen as a trustworthy, helpful, and customer-focused credit union that provides excellent service and rates, making it a preferred choice for banking needs in Lansing.
Great credit union friendly & helpful staff they assisted me to do the shared brach so i could put money in my account from another state while I was traveling they took the stress out of it. Big Thank you to them.
February 2024
Great experience here always! Staff is very friendly and welcoming. Highly recommended!
October 2023
Great local credit union! Centrally located in Lansing with a nice clean building. The staff are all friendly, knowledgeable, and the credit union offers great rates! Especially CD rates!
