{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“We relocated from another state and chose Consumers Credit Union after reading the reviews. Bobby was great. He took his time answering our many questions. Along with banking information he told us about their community activities and urged us to stop by any time for a coffee and chat.”
“I came into the Migaldi location in Lansing needing help on how to set up a particular 'auto-pay'. Ben was so wonderful and patient in showing me how. Of all the many, many times I've visited this branch, I have always been greeted with a smile and the tellers are so very kind.”
“Very helpful and knowledgeable, kind and accommodating while setting up an account for us. Made us feel like we were important to them. Great credit union! Special thanks to Ashley Themm for going above and beyond for us.”
“Great local credit union! Centrally located in Lansing with a nice clean building. The staff are all friendly, knowledgeable, and the credit union offers great rates! Especially CD rates!”
“Just spectacular. I've been banking here for almost 40 years even after moving out of state because there's simply nobody better and I find their online options at least as convenient as anything I could do from a local branch. That said, they still have allied branches even in my state for times when I have to retrieve a cashier's check or other face-to-face transactions. The service associates are some of the most helpful and caring from any business i regularly deal with. CASE is the place for me!”
“⭐️⭐️⭐️⭐️⭐️
Kyle is hands down the best banker I’ve ever worked with. He’s incredibly knowledgeable and always takes the time to explain things clearly, making complex financial decisions feel easy. What sets Kyle apart is his perfect balance of professionalism and a personal touch—you truly feel like he’s looking out for your best interests. Whether it’s answering questions, offering advice, or helping with accounts and loans, Kyle goes above and beyond every time. Highly recommend working with him if you want someone who genuinely cares and knows his stuff!”
“I had a terrific phone conversation with a representative at the Fairlane location on linking my Venmo account with my DFCU account and got the answers I needed to move forward. I appreciated the help she gave me.”
“I love coming in here, every time I do everyone is so friendly. They are fast and so responsive as well as willing to take time to break it down and explain things in plain English. Your manager is doing a good job raising their team because you can tell--they love their jobs, it shows in their work! ❤️”
“I love DFCU because I walk in, they know me, they're friendly, knowledgeable, professional and very attentive to and helpful to my needs. They're exactly what a credit union is supposed to be!”
“Great experience today! Found out I could change my savings account to a higher interest rate and nothing needed to do it.
Always good service but today was better than expected! Thank for your information about this and taking care of it for me.”
“Had Ashley help us, today, and she was on it. Knew everything we had questions on, was patient while we looked up information to fill out forms, and was friendly. I've had good interactions every time I've been here.”
“It was my first time coming in yesterday. I came for a refinance for my auto loan and they explained everything clearly and politely. It was an absolute pain to refinance as CNAC is a real piece of work but they didn’t even break a sweat. One of the best experiences I’ve ever had at a financial institution and I’m a member at a few different ones. I ended up opening multiple accounts and a credit card line as well. Absolutely fantastic customer service from the front door to behind the desks. I will be back!”
“This is my new credit union, and I LOVE IT HERE! People are down-to-Earth, friendly, and very understanding and kind. They're always ready to help, whether it's giving me an extra envelope so I can deliver a check to someone, or suggesting if I'm cold to go grab a cup of coffee or tea in the waiting area. They're very good at providing a special, personal (human) touch -- it's why I chose them.
It's really convenient that I can do lots of things online with Lake Trust CU, but the best part is this: when I want to speak with a Real Human, they don't make me jump through hoops (or several different AI helpers) to do it -- I can just walk into the credit union, and wait for an available teller, and Boom! A Real Human, who's kind and considerate, is there to assist me. It's THAT part, that will keep me coming back as a loyal customer. They really care about their members, and it shows.
Thank you, Lake Trust!!”
“Stacy, in the Delta Township branch, is awesome. She was extremely knowledgeable when my son was there to open knew accounts and had many questions. Even when the branch closed she continued helping us.”
“At my local branch (Keystone St.) They know me by sight. At all of the branches, they are all very attentive and personable. I can always discuss a problem with my banking with them, and they don't make me feel stupid.”
“We've had great experiences at this branch, worth paying for parking!
This credit union looks at individuals differently than an average bank & seems to legitimately care.”
“Mike from the collection department is so nice he makes you feel at ease, if they were more bill collectors like him this world would be a lot different. Don't get rid of him he's a keeper. I'm going to miss paying my late bill.”
“I have been a member for almost 13 years. Several times I have had scammers hack into my account/card, and every time it was handled quickly. They got my money refunded and printed new cards on the spot. When I was having trouble with my card being declined, a young man named Mark figured out the problem right away. I'm a loyal member.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“The staff is all super friendly . They are very knowledgeable of current programs and most of all they are very considerate of your time by getting you in and out quickly without making you feel rushed. Rates are great. Highly recommend”