Crippen Mazda provides a great and seamless experience with super friendly, helpful, and supportive staff. The process is smooth, timely, and fair, with no pressure felt during purchase. Customers report that the team is really good at both the technical side and customer relations, knowing what they do. Staff members are described as extremely knowledgeable, gracious, and rockstars, ensuring they get to the bottom of problems. They work to resolve issues as economically as possible, delivering repairs at a very reasonable cost even on complex jobs. The experience leaves families very impressed and happier, with many stating they will definitely go back and recommend Crippen to anyone looking for a new Mazda.
Jim really did his thing, going as far as to offer home delivery and online paperwork when he picked up on my frustration with finding the time to get schedules aligned. Had a car in our driveway like 24 hours later. We'll be back in a few years to get another! Thanks again!!
December 2025
Had a great vehicle purchasing experience at Crippen. The sales people and especially the Sales Manager were incredible to work with. The group was extremely accommodating with all our questions and requests. We will look forward to working with the group again on our next vehicle purchase.
November 2025
We purchased a Mazda CX-90 from Crippen this week. They were friendly, knowledgeable and courteous. I would highly recommend shopping here for your next vehicle.