Crippen Volvo Cars is highly appreciated for providing excellent service and personalized attention. Customers commend the friendly and helpful staff, including salespeople and service managers, who go out of their way to meet individual needs. The service team is praised for their clear communication, including helpful videos explaining repairs and vehicle conditions. The dealership offers a comfortable waiting area and on-time service. Customers have had positive experiences purchasing and leasing vehicles, with staff assisting in securing discounts and credits to make deals more affordable. The attentive staff, especially individuals like Armando and others, are recognized for their detail-oriented approach and dedication to customer satisfaction. Overall, Crippen Volvo Cars is seen as a trustworthy and customer-focused dealership with a strong reputation for quality service and support.
As always, prompt, courteous and professional service! Waiting area is clean and comfortable. Video update from the mechanic kept me apprised of his progress. Love Crippen Volvo!!
September 2025
100% recommend! I’m obsessed with my Volvo and it wouldn’t have been possible without Nate and Chad. They both went above and beyond for me and I’m so appreciative. Thank you!!
August 2025
Crippen did a good job with recall on my Volvo but it took considerably longer than expected
