The Hampton Inn & Suites Lansing West is a well-reviewed hotel that offers a comfortable and enjoyable stay for guests. The rooms are clean and well-appointed, with firm and even mattresses and well-appointed bathrooms. The staff, particularly Diane and Gale, are praised for their exceptional customer service, going above and beyond to ensure a pleasant experience for all guests. The hotel's amenities, such as the warm and clean pool and hot tub, are also highlighted as a great feature, especially for families with children traveling during the winter. The free hotel breakfast is described as "absolutely amazing," providing a great start to the day. While a few minor issues were noted, such as the default TV channel being set to CNN, the overall experience at the Hampton Inn & Suites Lansing West is overwhelmingly positive. Guests appreciate the friendly staff, convenient location, and clean and comfortable accommodations, making it a great choice for both business and leisure travelers.
Room was clean, staff was friendly, breakfast was awesome, and the fitness center was super nice. And the best part is that you literally just have to walk across the parking lot to get to Horrocks Farm Market! I definitely enjoyed my stay here.
January 2026
Dirty. Dust everywhere and falling apart. Only benefit is staying within walking distance of the Horrocks!!!! That place rocks! 🪨
December 2025
All staff that we encountered wee friendly, and the free hot breakfast was wonderful. We booked this hotel because of the hot tub, amd were quite disappointed to find it closed for maintenance, apparently it had been closed for 2 mos. We also found the pool room to be quite cold.
