Hertz Car Rental - Lansing Capital City Airport
Car RentalHours:
4100 Capital City Blvd, Lansing MI 48906 Hours
About Hertz Car Rental - Lansing Capital City Airport
Hertz Car Rental at Lansing Capital City Airport provides a wide selection of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Multiple reviews highlight excellent customer service, with staff described as going above and beyond, helpful, friendly, accommodating, and patient. They are noted for making the rental experience a breeze and a bit easier to deal with. The location offers complimentary upgrades when a vehicle is not available and rents Teslas to students with a major credit card and AAA membership. Some customers reported occasional waits at the counter, attributing this to the location being short-staffed. There have also been isolated issues with reservations not going through due to website problems. However, reviewers consistently state that the subsequent excellent service more than makes up for any rough start. These positive interactions have earned the location strong loyalty, with many customers stating they will definitely be back, recommend it, and plan to rent from there more often.
Most Recent Reviews
October 2025
Fast and friendly at pick. However, my car smells like weed and cigarettes. I don’t smoke. Had to leave the windows down hoping it will air out. Not very happy about that smell.
October 2025
Highly recommend the Hertz staff at Capital City Airport Lansing, MI.
November 2024
Love how easy and convenient Paul and Chayenne made my rental experience, a nearby car rental disappointed me by not having the vehicle i originally had reserved and Paul was a life saver! Thank you so much! I'll definitely be back!
More Comments(103)
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