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“I recently had an issue with my mobile and was referred to a Samsung-authorized service center. The representative was not knowledgeable about the flurry of my problems. I went to T-Mobile (Edgewood Towne Center), and Cheyenne assisted me. She is AWESOME! She handled and corrected my issues promptly and professionally. She was extremely patient in addressing my concerns. T-Mobile, you are fortunate to have such a wonderful team member! THANK YOU, CHEYENNE! ❤️”
Open 24 hours
1800 N Grand River Ave, Lansing
Internet Service Providers
“Great internet service. Astonishingly fast. I am so happy I chose ACD for my business. Makes daily procedures run so Much faster and better I got my own fiber line! I wouldn’t have it any other way.”
“I've never experienced anything less than PROFESSIONALISM from every employee in this store. This is a big deal to me because I have a form of autism that can make it hard to act in ways that society deems NORMAL. Today the symptoms of my aspergers syndrome flared up in the store but the employees here were very understanding and patient and compassionate. Today I was helped out by Serena. Very nice and patient young lady. Definitely looking forward to doing more business in this store. Walked in with an s23 ultra. Walked out with an s24 ultra”
“Thanks again, this store is awesome! So frustrating dealing with the t mobile call in support, and the gentleman at this store had me fixed up in under 10 minutes. Guess who's not calling t mobile anymore. This guy...”
“I visited this store and was helped by Tre. He was super friendly and got me in and out quick! I would definitely recommend this store over some of the other T-Mobile stores.”
“I had an extremely unusual request in that the letter “R” came off from the Predator logo in the front of my gaming monitor. Mark was able to understand my request and send me the small front part of the monitor which had the logo for me to replace. Extremely satisfied with the outcome of my request.”
“(Translated by Google) This bost mobile store on hamilton avenue offers an excellent service. I recommend you to visit it either by paying a bill or by buying a new phone.(Original)Esta tienda de bost mobile en hamilton avenue ofrece un exelente servicio lo recomiendo aq lo visiten ya sea x pago de vil o x comprar un nuevo telefono”
“The website SUUUCKS. Get some coders to fix that buggy mess!
I went to the store right at closing and the gentleman Cody treated me like family. He showed me everything I needed to see on my bill showed me what I could do. Told me all the options I have for cool deals regarding smart phones and services helped me to a cable that might increase my speed for the Internet and was just an absolute gentleman!
Never pushed me out the door, or rushed me, even though they closed while I was being helped!
Cody needs a raise or needs to be made like general manager or something because he is a phenomenal asset to the company.
Don’t blow it guys whoever’s reading this really take the time and look at his performance because I’m sure I’m not unique experience here if you have a valuable asset you gotta promote that asset for maximum affect. If you just have a phenomenal employee and you keep him locked up in the closet. He ain’t gonna help your company, bro”
“I was having problems with my phone. Took it to the okemos Verizon store. That's where I met Dexter. He took care of everything. Thank you Dexter for the great service!!”
“Booked an appointment online here after another location failed to provide professional assistance. I've started to dread coming into Verizon and do it as little as possible, but Charles helped me add a new line and found all the ways to help make my account most efficient and cost-effective. I was so grateful for my incredible experience at this location.”
“Just had one of the best customer experiences I’ve had in a while. I had to return some equipment for my mom. The person at the door greeted me, and quickly helped me with the return. It was one of the smoothest experiences I’ve had at one of these types of companies, especially one not known for their customer service. Great job!!”
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“From walking in to walking out 2 hours later getting help setting or phones up.
CJ one of the managers and Joshua made our entire experience fantastic. So happy to have left that A company to come back to TMobile!
Excellent staff... Entire crew. Easiest most helpful experience.”