The Verizon store at the Eastwood location in Lansing provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, delivery, or shipping. Reviews consistently highlight the excellent and friendly staff, who are described as amazing, patient, and funny. Service is noted for being fast and efficient, with associates quickly helping customers navigate issues, often with minimal wait. The atmosphere is welcoming. While some note that waits can be somewhat long, the staff spends thorough time with each customer to ensure satisfaction. Many reviewers highly recommend this location for any service need, upgrade, or problem resolution, stating the team is tip top.
Haley was absolutely amazing! Super friendly, honest, communicated clearly and was overall extremely kind and helpful. If you want help, ask for Haley!
June 2026
If you need anything done, whether it’s your account, upgrades, adding lines; anything visit this location and specifically ask for Brian Kasserman. Satisfaction guaranteed. Brian is personable, knowledgeable, patient and overall provides incomparable customer service.
