Lake Trust Credit Union receives high recommendations from its members. The staff is consistently described as very helpful, knowledgeable, friendly, and resourceful, providing great service across all branches. Members feel the employees genuinely care about their needs, offering useful information about bank products like savings accounts. While occasional issues with card readers are noted, the overall experience is reported as excellent and better than expected. Many members state they would recommend this credit union to anyone, citing it as a great place with awesome people.
Everyone I worked with in-branch (Simon, S Lansing) or call center agents were extremely helpful, patient, thorough, answered all my questions and resolved all my fraud-related issues quickly. Thank you!
July 2025
Very helpful and professional. Service with a smile.
April 2025
I have been a Lake Trust customer for over 35 years and have never been disappointed.
