Menards is a reliable store that usually has what customers need, especially their quality lumber. While rare, some unique items may not be available. The store offers good products at decent prices, making it popular for DIY projects. Customers often praise the helpful staff, with specific mention of employees who assist with finding items, loading purchases, and providing exceptional customer service. The store's management, including a general manager, is appreciated for being professional and understanding when issues arise. Overall, Menards provides a positive shopping experience through friendly service, organized staff, and a wide selection of products, making it a favored choice for home improvement needs.
They have what I need usually, and and I like their lumber the best of all the box stores. There are just a few times that they don't have what I need, usually because It is a rare, unique situation.
August 2025
We shop at Menards on a regular basis, but I have to say that the customer service at this one was exceptional. My husband lost his phone and everyone was so helpful in finding it! Thank you
August 2025
Had an issue with my order at Menards, and John Hips, the General Manager, stepped in to help. He was incredibly respectful, understanding, and got everything sorted out quickly. Really appreciated how professional and kind he was throughout the whole process. Great customer service—thanks, John!
