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“I had the nicest cashier EVER. She patiently answered all of my questions and was sure to explain things. Heather is definitely a positive vibe for this story....”
“I would like to thank Johnny for making my day today. He provided me tremendous customer service and I look forward to coming back here in the near future. Thank you for what you do thank you.”
“Had a problem with my cub cadet hydrostatic drive, they told me to bring it out and I did, explained what went wrong, he took a few minutes to check it and did some magic and got it working on the trailer, charged me nothing and sent me on my way, I will be taking my stuff to them for my maintenance from now on, excellent customer service and didn't try to sell me what I didn't need. Highly suggest you give them a try.”
“A lot more than a home improvement store. Most items cost the same or less than other non-members required box stores. The downside. It was difficult to get help in the paint department. I actually called the store. Entered the extension (16). And let the person know ppl were waiting at the counter to get paint. Would have been easier if a bell/buzzer/ phone had been available. Also no military discount .”
6:30AM - 4:30PM
631 Park Pl, Lansing
Hardware Stores
“Store Manager Shelia went above and beyond to help find answers to my carpet installation. She was patient, gave me next steps, and even included her phone number and work schedule that week if things did not go according to plan. Once I hung up with her, I had a phone call from the installation provider within minutes. She handled the situation with professionalism and provided an outstanding experience. Thank you, Shelia!”
“I bought a house with a nicotine stained corrupted mirror vanity cabinet. I took in the cabinet door and they were able to get it replaced on the same day. From the over the phone estimate, drop off, and pick up, every one was super friendly and knowledgeable. It was great to take a small project there and get it handled quickly.”
“Nicole was incredibly helpful when we visited the showroom. She went above and beyond to meet our needs when other businesses could not. She was able to locate what we needed quickly and helped solve our problem.”
“Good place, they got kinda hoity toity since moving to their new supply house but I can't blame them it's really nice. Their price matching is great too but if you're buying tools you might be better off going wholesale.”
“I want to thank Mr. Edgar for being so kind and professional in his work. When you're in the store, ask for him; he'll attend to you with all the kindness a customer deserves. 100/100”
“The store is clean and the staff are friendly. Prices are decent, middle of the pack, when compared to other home improvement stores.Valsparpaint is awesome and is some of the best paint I've used. I stay away from their shark bite style products as they leak after a short time.”
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“THEY ARE SO NICE, I USED TO HAVE A VERY OLD SHASTA CAMPER BUT THEY HAD THE PLUMBING PARTS!!! THEY HAVE EVERYTHING THERE!! THEY FIX SCREENS AND WINDOWS, SHARPEN LAWN TOOLS AND KITCHEN KNIVES...JUST EVERYTHING”