Metro by T-Mobile is a clean and well-maintained store that feels safe and inviting. Customers appreciate the helpful and professional staff, like Tresor, who provide courteous service and assist with accessories and phone issues. The store offers a friendly environment, with helpful staff who are willing to answer questions and provide guidance. However, some customers experience problems with their phones, such as dropped calls and message delays, leading to plans to switch providers. Overall, the store is known for great service, a pleasant atmosphere, and helpful employees, making it a convenient choice for nearby customers.
It's not like the ghetto one downtown Lansing. This branch is a lot cleaner and the shelves are stocked in their display cases and counters. I feel safer at this one, not like the one downtown where are all the homeless people are coming at you like zombies. I like this branch because it's close to my house.
May 2024
Excellent customer service! Couldn't be more happy!
