U-Haul Moving & Storage at Waverly Rd offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers can also access portable U-Box containers, moving help services, hitch installations, moving and shipping boxes, propane, and online reservations. The location is known for its clean, well-stocked facilities and convenient hours, making it easy for customers to find what they need for local or long-distance moves. While many reviews highlight positive experiences with friendly and helpful staff, some customers have faced issues. One customer experienced problems with their storage unit, including unauthorized contact information changes and autopay issues, which required multiple visits to resolve. However, they appreciated the help from a staff member named Vicente, who was kind and supportive, and their manager who assisted in correcting the account and removing a late fee. Another reviewer praised the store for its excellent customer service, especially after a negative experience elsewhere. The staff was described as kind and attentive, making customers feel heard and cared for. Additionally, a customer appreciated staff member Christopher for his quick and helpful response when a reservation needed to be changed. Overall, the location is recognized for its friendly staff, good selection of supplies, and commitment to customer satisfaction.
Equipment in excellent condition, very friend and helpful staff, thank you for making it a very pleasant experience.
June 2026
I've been moving for a few months and rented a trailer with them each time. They've been courteous and helpful every time. The last time I had a unique situation and Chase helped me both times. I can't thank him enough. Moving is stressful and UHaul and Chase especially made it a very positive experience!
May 2026
Very quick and easy and everyone working there was super nice! :) Will definitely rent again when I move in June
