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“I had an exceptional experience at the Crowne Plaza in Lansing, and I want to specifically recognize Victor at the front desk for going above and beyond.
Due to some severe weather, we had to arrive a day earlier than planned, which created a few complications with our reservation. Victor took the time to patiently work through everything with us, nearly 45 minutes, and made what could have been a stressful situation completely seamless. He was even able to keep us in the same room and smoothly continue our reservation without any hassle.
What truly stood out was Victor’s attitude. He was friendly, positive, and genuinely invested in helping us. On top of that, he offered great local recommendations and made us feel very welcome.
Victor made a lasting impression on our stay. Thank you for turning a complicated situation into such a positive experience!”
“I had an outstanding experience at the REO Town Clubhouse in Lansing. From the moment I walked in, the staff was friendly, attentive, and genuinely welcoming. The service was quick and professional without ever feeling rushed. You can tell the team takes real pride in what they do.
The atmosphere was relaxed but polished — a perfect spot whether you’re meeting friends, grabbing a drink after work, or just looking for a comfortable place to unwind. The food and drinks were fantastic, and the staff made sure everything came out just right.
Overall, REO Town Clubhouse delivers top-notch service and a great vibe every time. Highly recommend checking it out if you’re in the Lansing area!”
“The room I got was very spacious. I had a mini kitchen and living room along with the TV doing a 360. The bathroom was very nice it was like a mini house. The staff was very understanding and fixed things on their end to get my reservation active. I recommend this hotel and look forward to going again in the near future.”
“Nice hotel, staff is fairly friendly, quiet off in the cut for peace of mind. Not super close to any stores or restaurants but next to a golf course & McLaren Hospital is right across the street”
“I always love going to the Lansing Center: always so tastefully appointed. However, today, November 12, 2025, for the 30th Annual MiMTSS Conference, it was very chilly and I wore a shell underneath a lined Nike track suit. SEVERAL attendees commented on the uncomfortable chill. The second issue was that there was not the convenience of outlets present in the Main Hall or in the concourse. The ones in the concourse/hallway were spread out and inconvenient to attendees being in the Main Hall and needing to charge their devices. My device was fully charged upon arrival but needed recharging halfway through the day and I had to leave it charging at a vendor table and she kept an eye on it while I went back inside the Main Hall. Large charging stations inside the Main Hall or large power banks for the convenience of attendees would be super-helpful!”
Venues And Event Spaces
Venues And Event Spaces
Venues And Event Spaces
Venues And Event Spaces
Venues And Event Spaces
Venues And Event Spaces
Venues And Event Spaces
“What an incredibly fun and exciting experience! The cherry on top? Our host, Krys, who was so kind, helpful and down to earth. Highly, highly recommend Breakout Escape Rooms!”