Volunteers of America is a thrift store described as a true charity, not for profit. Customers find a fine and great selection of random, unique, useful, or fun items, including name brand clothes and Spartan fan gear at a fraction of the cost. Many note the prices are better than other stores, with great deals on items like batteries. The store has a member or rewards program to save more money, including notifications for 50 percent off sales. Staff are generally described as wonderful, friendly, and welcoming. While most experiences are positive, there have been rare instances of semi hostile interactions or delays in service. Overall, shoppers appreciate that their purchases help people, and many plan to return.
