{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Does repairs for free if he was the one that put the screen on as long as it’s not cracked
Mine was loose and he fixed it for free. Super chill dude”
“If most businesses provided customer service like these guys do, the world would be a better place. I've been a customer for at least 7 years for multiple issues - Xboxes, tablets, phones, tech issues to accessories. STILL EXCELLENT!”
“Kyle efficiently managed the purchase of an upgraded phone and worked through a review of our monthly bill to remove services no longer needed. Much appreciated.”
“Natasha was absolutely amazing she switched me from consumer to business and it wasn’t a huge hassle I was able to get everything I was looking for in one spot! Her suggestions were on point and she gave me a total solutions package! Her smile and spirit made me comfortable and I will continue to go back as well as refer everyone I know Natasha was the best for sure!”
“I came in to see if they can repair my iPhone 16 I went to 5 different repair centers plus the APPLE STORE and this place was the only place that can fix it! Thank you Jess!!!!!!!!”
“Dillon fixed my phone in 20 minutes! I didn’t even know that was possible. My phone looks brand new now and it works perfectly. 10/10 customer service, thanks Dillon!”
“I thought I had to get a new phone, but then someone recommended I come here and I'm glad I did. They made my phone look brand new. He had it for 20 minutes and fixed my screen perfectly. Highly recommend fixing it here if you want a good quality repair!”
“We were very well taken care of by Michael who answered all of our questions, transferred our data into the new phones and made sure we were completely satisfied. Well done!”
“Great experience, great customer service. They help as much as they can. As well they do not promise anything they can not get done. Honest ethical professionals.”
“Ms. Symone was very efficient, very thorough and very polite. In short she should be promoted, with a substantial raise in pay. Best experience ever buying/upgrading a phone. Thank You so much for your Service.”
“Can to this location because I went to another location who did not greet me nor acknowledge my presence. Once I came to this location, I was greet by two sales associates and they were able to help me open a line for my daughter.”
“Best store and service in year's! Extremely knowledgeable and well stocked with products needed! Jet was very patient, kind, and willing to answer any and all questions we had, thank you for your great customer service and making it fun!”
“Joe B has amazing customer service! He was very helpful and knowledgeable on products. I was in and out within 45 min. I did a upgrade and I totally recommend this location!”
“Orchard Lake location was amazing. They made me feel like i was their favorite family member they did everything they could to help me resolve the issues i was having. I worked with the manager and two employees to try to get my phone number moved to AT&T. I was treated with respect and kindness. It has been a very long time since I have experienced such effort and genuinely concern to get these things resolved as quickly as possible. I would not recommend to go anywhere else.”
“My boyfriend and I came in to get his phone upgraded & left out with much more!! Moe helped us & He is very polite, thorough, & helpful. We really appreciated his service! He is an amazing employee.”
“I went in because my phone was getting a green and black screen. The store had a great vibe and music, and although there were a lot of people there, each of us was greeted when we came in and offered a seat. Tony came over, assess the situation and did some research. He helped me to file a claim very quickly, and I have a new phone coming tomorrow. It was a very good experience and I would recommend them again.”
“Helped pull out a charger that broke off in my phone for free. They are super nice and knowledgeable people here. I 10/10 recommend. I got my screen fixed also here and they did a phenomenal job. Thanks !!!”
“I came into Metro PCS I had nothing in my phone my phone was completely dead these people help me save all my contacts retrieve all my pictures you've got to come to this MetroPCS these people they are awesome I would highly recommend you to come into the store they saved my life my contacts my messages everything I had no screen on the old phone they cut me a deal I walked out of here one proud customer you've got to come to the store please come visit these people as a matter of fact I'd like to promote and help expedite business cards.”
“I went to the corporate office on 12 miles to try to get the trade in value any phone any condition. That lady was clueless to the point she started to winging her job. I called the 13 mile location. Gentleman was a pro. He knew all thre promotions and even look at ways to save money on my bill.”
“I Highly recommend this MetroPCS best prices around the staff is very helpful and knowledgeable It’s a completely different store ever since Adrian took over last year stop In and see them for your cellular needs you won’t be disappointed”
“I had a great experience at this store. Sincerely, the best customer service I’ve been treated with. The main employee who assisted me was Matthew D. He was fantastic and very knowledgeable. He answered all of my questions and made everything very understandable. He has a very infectious, energetic personality and it made the entire experience thoroughly enjoyable. His ability to relate and connect with a customer is truly impressive. Nicole is great too. Go to this location if you want to be treated like family.”
“One problem was we could not move the email from the old phone to the new phone. I was unsure of the password and after awhile we were locked out. That meant my new phone currently does not have My email on it?”
“Best phone franchise owner there is . Mr Steve Jarbo . He has been my personal phone go to guy for the past 25 years . I will always stay with AT&T because Steve works for your company and is very knowledgeable and patient with all his customers . I’ve seen him at work numerous times over the decades and he is an amazing guy .”
“Chantal, was hands down, the best cellular provider representative I have ever encountered. She was informative, transparent, and worked to provide the best options to support her customers needs. Not to mention, how kind and professional she was throughout all of our interactions. I now feel confident and comfortable, I can count on her to help with all of my future needs with AT&T. Thank you, Chantal.”
“After an earlier Fiasco at the store on Southfield Rd near 696, I was determined not to return there and called the store on Telegraph and 12. i spoke to Charles who assured me they had the iphone and accessories I wanted. When I arrived, he was ready to take care of business! He was knowledgeable about the phone, could answer all questions, did not try to over charge me, and introduced me to Direct TV which has now made me switch from COMCAST! He took care of reloading the new phone, iphone MAC PRO with ease, put the clear screen and new case on, and walked thru some things about Direct TV and he took care of each transaction with ease! Super Job! Charles and this AT&T STORE has a forever customer! 10 stars!! Thankyou Charles!”
“My phone the S22 was very broken and I was worried I would have to spend so much money to either get it fixed or to trade it in. The worker at this location, John. Is a god send. He helped me with all of it and I only ended up spending $60 instead of the $288 that I would have to to fix it or if i had gone to a diffrent store. Thank you so much to John and this store. This will be the only one I go to from now on.”
“These guys make everything easy. Tanner was patient and explained everything and made sure I was comfortable before I left. I felt zero pressure and well informed. Thank you!”
“Michael greeted me professionally, but made me feel right at home. He updated my phone and got me a great deal on Internet and DIRECTV! Couldn’t be happier! Thanks, Michael!!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Wade is ABSOLUTELY the BEST!!! I was dealing with a billing issue for over two months with AT&T for something that was a “system error”. But no worries because Wade was about to handle in under 20 mins what took the company TWO MONTHS! Thanks again Wade! I’m only coming to the Southfield Lathrup store for Wades 5 Star service! (You literally saved this customer! Thank you so much)”