AT&T Store in Southfield offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans suitable for all needs. Customers can choose from flexible prepaid plans with no annual contracts and no credit checks, including popular unlimited data options that come with nationwide 5G service at no extra cost. The store is known for its friendly and helpful staff, with employees like Chuck and Chanta receiving high praise for their professional and attentive service. Customers appreciate the quick and efficient assistance, such as device upgrades and screen protector applications, often highlighting the staff's patience and knowledge. While some have experienced frustrations with support over the phone, in-store service is consistently positive, with staff resolving issues promptly and making customers feel comfortable, even those with social anxiety. Overall, the store provides a welcoming environment where customers can find the devices and plans they need, supported by knowledgeable staff dedicated to good customer service.
INCREDIBLE service from Rhyan Pierson. He was very nice, very determined to fix my issues and helped me get back on track! Thank you guys so much
August 2026
Had an account issue that was a challenge to have anyone who was authorized to assist me. Went to this corporate branch and had the issue taken care of immediately. Noor is an amazing employee to do business with who listens and takes such matters serious.
August 2026
I came in because a virus took over me - rhyan always gets me good