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“The USPS customer service is wonderful especially Robert and his co workers they greet you very kindly. I recommend the post office highly because they are fast and knowledgeable.And they all treat you with respect and kindness.”
“SERNA is awesome! I had a passport appointment for my nephew and she made everything so simple. She talked to me with much respect and with calmness and explained everything in detail. The total for everything costed me close to $140. Should’ve tipped her honestly.”
“The people who work here are always very helpful and very pleasant. I enjoy that. There’s never a line here and they ALWAYS have the most insane selection of stamps including international/global, yearly collections, special character's, historical stuff. They seem to do some passport stuff here too. This is 100% my preferred post office as someone who goes to the post office a lot.”
“The last few months I’ve used this place to send out all my online orders and I’ve had a very pleasant time with them personally. I’ve maybe only had 1 package get side tracked in shipping so far out of 40 , but it still made it to its destination. And the employees are super kind and are willing to lend a hand if they see you need one.”
“Amazing service. It's a shame there have to be crybabies who chose to rate down the business because customers decided they wouldn't wear masks. If you're so afraid of people not wearing masks you want to cry that's not the fault of the business. Keep up the good work anyways guys.”
“Simple and convenient when the other locations are closed I come here they're open later until 7 which is nice ✅ Prepare your packages at home then just come in and drop it off in the self service bin 📦”
“I mailed two card the same day to the same zip code..one is missing I can't tell the Post Office because that service is not working. one card had no money one card had money..the one with the fifty bucks is missing...headed to Bouse AZ”
“Awesome I love that they're open later on weekends compared to other locations super quick and convenient ?? It's better to get your packages ready before so when you get there you just drop them off in the bin and go ?”
“The staff here are always quick with processing my deliveries.
I always come in with items to ship out that I've paid for in advance. I began using the awesome QR scan where they print the label for you! This saves me time and money on printer / labels.
Overall good experience with no complaints.”
“I didn't have much of a problem besides the staff was a little slow to call me up. I was hoping to change my address then go but the lady who was helping me was very helpful and kind. I overall happy”
“I wish I could remember the woman’s name who helped me with getting my passport!
She was diligent, kind and helped me through an overwhelming process. Thank you so much”
“Had an appointment with USPS today for a passport! I was greeted by Ben and was greatly taken care of! Please have patience with these guys. They’re the reason our mail system is secured. Thanks again”
6AM - 12AM
16300 Fort Street Suite 2, Southgate
Post Offices
“This place rocks! Super nice postal carriers who truly deliver rain, sleet, or storm! They start at the wee hours of the morning and deliver until it's dark out. I trust the post office because they do a great job! Some ppl in the comments clearly think the world revolves around them. It's sad that adults are allowed to post such ridiculousness. I think whoever reads this should pray for those lost souls ?”
“I can't speak for everyone else, but my 14 envelopes of paperwork was received by the company very fast. Mailed everything 2 months ago, and called them 2 days ago about the paperwork. The young black woman that was at the front was very nice, kind, and assisted me very well with no problem at all. Now, last year I did come to this same post office to mail in paperwork and the company was never receiving anything and not sure why. But, I've also experienced this situation at other different locations in Detroit/Michigan period!! I've decided to give this location another shot, and everything did workout well with no complaints.”
“For any of you wondering, there is a difference between the Allen Park Post Office and the Allen Park USPS distribution center. The post office is small and it's virtually impossible for packages to be lost for weeks. The distribution center is a completely different ball game.”
“After being on call with 800 USPS with no help. Called at this branch today @ 11:10 am. Spoke to lady named Linda about redelivery issue. She was quick and professional and quickly setup redelivery today. Received package within hours today. Thank you!!!”
“I ordered some stuff from ipsy when I went to track it it said out for delivery on 1/13 but never received it track it for the second time on 1/14 it said it wad delivered at 6:35 look outside no package I'm so livid right now don't know what to do ?”
“The staff is courteous, and helpful! The carriers are polite also. This staff goes above & beyond when assisting customers. Too many people are in a rush, & impatient. After the clerks have waited on you they just about know why you’re there! You can’t say that about all customer service staff! Thank You!”
“Mr. Parker does my route and when I say we have no problems with our mail, even the people that fill in in between. Now this is really a personal touch type of compliment because the post office as a whole needs a little work. But my postman and a few others are top-notch I mean the best!!!!”
“Every time I walk into this post office the staff is super helpful and kind. They answer any questions I have and make my transactions time-efficient. I went there today, unsure of the type of postage I needed, but the person at the desk was able to help me out, and they were so sweet! LOVE this place!”
“April was a very great staff she was helping 3 kids and and elderly man that doesn’t speak English well with an application, and one customer at the counter and me while 2 other customers waiting and she was handling all of use with patient and kindness she did great she is a great hearted woman thank you april”
“They got me out super quick, employees were professional, quick and friendly. Lobby is 24 hours with a ton of PO Boxes and a do it yourself machine. Highly reccomend this location.”
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“My package was supposed to be delivered on Friday. It did not arrive on Friday. I called and spoke with someone and told him do not deliver my package that I would not be at home that I do not want my package delivered. The man that I spoke with that day did that. I was crying this morning. It said it was out for delivery. I wanted a supervisor. It was not it was on hold for me to pick up. It was a $2k LV bag could not risk that. Thank you so much. So scary.”