Independent Bank, based in Michigan for over 150 years, is known for its friendly and professional staff. Customers appreciate the helpful and caring service provided by employees, especially those who go above and beyond to assist. The bank community often participates in local events, serving the community with free hot dogs and other activities. Customers also value the competitive rates offered, such as a 30-year fixed mortgage. Many feel confident and well taken care of, with trusted staff members who make banking a positive experience. Overall, Independent Bank is a reliable and community-focused bank with dedicated employees.
Time and time again, I know my girl Meghan has my back! When I’m stressed or overwhelmed, she’s there to help me out. I appreciate her customer service, and over the years she has definitely become someone I trust. Thank you Meghan for being you!
June 2025
Time and time again, I know my girl Meghan has my back! When I’m stressed or overwhelmed, she’s there to help me out. I appreciate her customer service, and over the years she has definitely become someone I trust. Thank you Meghan for being you!
March 2024
Love this bank. Great staff . Always willing to help .it's a 5 star bank. I'm never leaving.