O'Reilly Auto Parts in Livonia provides parts, tools, and accessories along with services like free battery testing, wiper blade and bulb installation, and a Loaner Tool program. The staff is frequently described as knowledgeable, helpful, and friendly, offering great customer service. Employees are noted for dealing with hassles hassle-free, greeting customers with a smile and a "no problem" attitude, and being very good to work with. They are willing to install parts like wiper blades for customers, even during stressful situations like snowstorms. While most experiences are positive, there is a mention of an incident where incorrect brake parts were provided, requiring multiple trips to correct. Overall, many customers express being very grateful and impressed, stating they will only go to this location and recommend it to others.
Just needed to purchase coolant. Was a nice O'Reilly's.
September 2023
Kaley FOR PRESIDENT! This lady must have a cape under her collar. I went in and got just what I needed. The store is clean. All of the employees were friendly, however, Kaley was the best. I will be back.
August 2023
Great customer service from the two guys! They know a ton about cars and they dealt with a hassle of a situation, hassle-free.
