Spectrum Store in Novi, MI, offers a wide range of services, including broadband Internet, mobile, and cable TV. Customers can visit the store at 26150 Novi Road to shop for Internet, upgrade services, pick up or return equipment, and pay bills. Many reviews highlight the exceptional service provided by the staff. Jason, the office manager, received praise for resolving billing issues and securing better deals for customers. Amanda also stood out for her quick assistance and helpfulness, making the process of getting new phones and equipment seamless. Customers appreciate the quick service, often noting minimal wait times and efficient help. Overall, Spectrum Store is recognized for its customer satisfaction and reliable service.
Long long wait times with indifferent employees. Not a seamless experience at all!!
July 2026
Great experience with Dorette, she was so kind and patient and happy to help!! Upgrading my phone was a long process but she was so helpful! She deserves a lot of appreciation ❤
July 2026
Took too long to get a new phone. Hang up was process gor evaluating old phone value (mirror system app not working well, a known issu br reps) and wirekess data transfer did not work.
