Spectrum Store in Novi, MI, offers a wide range of services, including broadband Internet, mobile, and cable TV. Customers can visit the store at 26150 Novi Road to shop for Internet, upgrade services, pick up or return equipment, and pay bills. Many reviews highlight the exceptional service provided by the staff. Jason, the office manager, received praise for resolving billing issues and securing better deals for customers. Amanda also stood out for her quick assistance and helpfulness, making the process of getting new phones and equipment seamless. Customers appreciate the quick service, often noting minimal wait times and efficient help. Overall, Spectrum Store is recognized for its customer satisfaction and reliable service.
Long long wait times with indifferent employees. Not a seamless experience at all!!
January 2026
Christian was awesome! So knowledgeable and helpful. His suggestions could cut my bill in half Thank you, thank you!
January 2026
Amy and Kia fixed my issue immediately . I was told my customer service via the phone I could not move my cell plan . I went into the store because I was scared to move the phones , I was tricked by the call sales people ! The girls quickly and smoothly helped us in store !
