Verizon Authorized Retailer in Livonia, MI, Victra, strives to provide the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's sales representatives, such as Fady and Jawan, for their patience, helpfulness, and expertise. One customer appreciated how Fady assisted with purchasing and upgrading multiple phones, while another commended Jawan for taking the time to help an elderly customer with their current phone, rather than pushing for a new one. The store's staff is known for their ability to solve problems quickly and provide valuable information to help customers make the most of their plans and save money.
Andre helped us add a line onto my existing plan, and the process was incredibly smooth and he made sure we got the best deals. He was so friendly and knowledgeable. I would definitely go back to work with him again!
January 2026
It was a pleasure working with Ash in purchasing my new cell very good customer service
January 2026
We came in today to upgrade 4 phones and our plan. Jawan was awesome - carefully walked us through the process and set up on new phones. We are grateful!