Cricket Wireless Authorized Retailer on 14th John Rd is highly praised for its excellent customer service and helpful staff. Customers appreciate the staff, especially Marcie, for going above and beyond to assist with phone purchases and account setups, making the experience smooth and pleasant. The store is noted for being clean and efficient when handling bill payments. One customer highlighted the genuine kindness of a staff member named Carlos, who took extra time to assist their parents and made them feel comfortable, even joking about going the extra mile. Overall, this location is regarded as the place to go for knowledgeable and friendly service, in contrast to other locations that are less helpful. The staff’s willingness to help and positive attitude make this store a trusted choice for Cricket customers.
Kirsten was a big help and very accommodating! I've had consistently good help at cricket locations across the board but she specifically was very nice to work with
March 2026
Very professional people , Amazing customer service, Excellent choice for your Phone needs
January 2025
I’ve had excellent & friendly service every time I’ve been to this location! The staff is amazing and helpful.
