“Well if your looking for a great place to get EXCELLENT MEAT this is your place I will drive anywhere for a great food adventure I got various cuts of meat!!The men behind the counter were helpful and answered any questions you have it was fresh inside and they have a great variety of everything in there deli as well!!So I definitely will continue to come here the main reason it's alway's BEST TO SHOP LOCAL it's important to have farmers so please support them ALWAY'S ?”
“Great service and a beautiful showroom. If you need anything in the line of door hardware, locks or kitchen and bathroom accessories this is the place to go.They also rekey locks and make new keys for locks if you lose yours.Highly recommend them”
“There is a very nice looking very kind individual that works there I believe on the weekends has a little salt and pepper always full of jokes always willing to help you find whatever it is you're looking for”
“A friendly, family,-owned lumber yard, and for the deck Boards I was buying, their price was a dollar less per board than the same thing at Menards. Lowe's only had thinner boards and didn't carry the 14' length I needed.”
“Always have what I need. The Clerks are knowledgeable and helpful with any questionsMy go to for many needs with Byrum Ace who needs a big box store...... not me”
“They have what I need usually, and and I like their lumber the best of all the box stores. There are just a few times that they don't have what I need, usually because It is a rare, unique situation.”
“Sarah K. has saved the day for me! What started as a great purchase snowballed into an impasse and Sarah went above and beyond to help me rectify the situation. I bought a Samsung Bespoke fridge in 2023 and purchased the extended warranty from Home Depot since I truly think it is a value. I never thought I would need to use it but about 6 weeks ago our fridge started making a loud vibrating noise. As the day progressed the vibration began to accompany a burning smell and for fear of fire, I unplugged the fridge and moved all of our food out to the garage fridge (midwesterner here ?). Since I was outside of my year warranty with Samsung, but the fridge being their top of the line model, I reached out to Samsung to ask if this occurrence was something they would look into/cover. Since it was a burning smell and fear of fire, they scheduled a tech to come out who diagnosed it as a leaking refrigerant onto the compressor giving off the burning smell. Samsung initially stated they would not cover it and I needed to file a claim on my extended warranty through Home Depot/Asurion. Since this was a third party claim, I KNEW it would be a challenge getting an answer quickly but I followed the steps accordingly. I had to call and schedule a technician to come out and quote the repair and if it was over the fridge purchase limit, they would not reimburse it, it would be a fridge replacement. The kicker here, almost every repair company suggested by claims AND ones I sought out, especially local, would not 1. Quote a repair without actually doing the work also, 2. Work on Samsung fridges or sealed systems such as refrigerant leaks, and 3. Work with insurance claims/3rd party warranty claims. I spoke with Sarah about this and she went well above and beyond anything I could have imagined. She called a number of businesses herself to see if she could find someone to come out and quote. When she could not she spoke to her contacts at Home Depot/Asurion to try to get an answer for us on what to do if no one will quote us. They were able to get Samsung to finally agree to help us fix it since we were having such an issue with the claim. Sarah’s dedication and passion for helping customers is truly admirable.”
“The Okemos Home Depot is great for all of your home project needs. The employees are often knowledgeable about the products, and locations. The lumber is not the best quality depending on what you're doing, but works for most stuff.
I'd like to say a big thank you to all of the employees who are doing their best to help people find what they need, keep people safe, and doing it with a great attitude - You Rock!”
“Husband and I came here for materials. Was asked if we needed anything several times by friendly workers. Went to 2 other home improvement stores and couldn't find anyone to help.
Nice change of pace. Very friendly store.”
“Ace is convenient and I always find what I need there. It seems like the staff outnumbers the customers. That's probably not true but they always appear when I need them, making it seem that way”