“Melissa was absolutely amazing to work with. She's organized and knows what she's doing. Everyone there is willing to step in and help in addition to doing their jobs. Heidi and staff were great as well. Can't say enough positive things about them.”
“Very fun place to gather. We had my company party here. Fun place. I think I heard it seats up to 90, so not for larger groups. But it was perfect! Very nice old character to it. Has a stage and open floor area, an upstairs seating area and bathrooms.”
“I chose this hotel over my usual hotel because of the hot tub. Unfortunately I was not able to use it. The first day I went, it was full of water and running, but it was closed. The second day, it was completely drained. I did have the pool to myself both days, though.
I chose a room leading to the Atrium. It was great not having to walk down a hall way and across the hotel to get to the pool.
The free breakfast was great. I loved being able to choose any entree from the breakfast menu. Although, an explanation of how it worked at check in would have been nice. I didn't recieve my vouchers until my second day, when I booked my room for another night.
My room was clean and comfy. A chair would have been nice to sit in, though. I didn't really like having to sit on the bed all the time. The desk chair was comfortable, but I didn't want to sit in it to relax and watch t.v. A microwave in the room would have been nice as well.
The fridge was the perfect size.
The hotel was generally quiet. Children in the Atrium were noticeable, but I loved the sound of children's laughter.
I live in Kalamazoo and I knew where the hotel was, but I still drove past the entrance. The sign is very small and hard to see.
All staff members were very friendly. I have no complaints about any one.
Overall, I loved this hotel and will definitely choose it again when I need a mini staycation.”
“The room was very clean, and smelled great. The queen suite was very spacious and I loved having a freezer in the apartment sized fridge! The location is convenient, and the staff (especially Zeus) are friendly and helpful. I am very happy we chose to stay here and will stay here again when visiting Kalamazoo!”