Metro by T-Mobile is a highly praised wireless provider, known for its exceptional customer service and knowledgeable staff. Customers consistently highlight the exemplary assistance provided by a particular employee, who is described as courteous, insightful, and very professional. This experienced individual, with years of expertise in cell phones, is praised for their exceptional care and attention towards customers, a stark contrast to the poor service experienced at other phone stores. Customers express their loyalty and intention to remain with Metro by T-Mobile as long as this valuable employee continues to work there.
Raquel at the Melvindale store went above and beyond helping us get a phone for my son! Helpful, courteous, insightful, and very professional! Metro PCS, should definitely look into hiring more like her
December 2024
The associate is very helpful and knowledgeable. Very pleasant person.
January 2024
Clean and well stocked store. The salesperson was knowledgeable as well.