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“Hi Everyone! Had to post a thankful review on Google for these Guys, 1st time customer. Bought a gently used Galaxy S10 from Khalid he helped me buy placing a screen protector on my new phone as a new customer. The price is competitive, but the warranty helps most. Because that in itself helps me know that I can add my phone provider to this phone! Just bought a marketplace phone for $70 and it wasn’t supported by my service. Ughh! Come be a new customer.”
“Ronnie was very knowledgeable and was able to assist me with my iPhone upgrade 11/25/25. They had the iPhone I wanted in stock so I was able to go back today and upgrade my mother’s phone with Ronnie.”
“Devon’E was very patient and helpful in the process of me purchasing a new phone he was very polite and did a great job explaining things i didn’t initially understand”
“I went in to purchase a new phone and watch. Craig provided outstanding customer service! With patience took the time to explain everything to me, helped me get everything settled and answered all of my questions sometimes twice. Thank you so much for your excellent service.”
“Tyler was awesome. I did not start service but he did well in explaining the ins and outs of the phone and the different plans that were in my budget. He was patient and knowledgeable about your products. If I do come to ATT I would like to work with him again. Josh was great too.”
“Hassan and Aaron, the two managers worked together to lower my bill! They were kind, informative and made me laugh while I came in angry about my bill. Thank you so much!”
“We transferred money via cellphone plus and they were very helpful and cooperative and made the transaction as fast and easy as possible. I strongly recommend this place for everyone.”
“We saw Jamar while at At&t. He was very polite, very informational, and held good conversation while we had to wait! Great over all experience. You can tell this associate goes above and beyond for his customers.”
10AM - 11PM
6444 Greenfield Rd, Dearborn
Mobile Phone Accessories
“Works At A Fast Paste, Very Affordable, They Are Definitely Helpful When It Comes To Working With Certain Amounts. Communication is awesome, I’ve been going to them for 2 years and they never disappointed me.”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
“There aren't ENOUGH words to PROPERLY describe just HOW WONDERFUL this place is. I walked in there STRESSED TO THE MAX and walked out SO RELIEVED that I would have turned cartwheels if I was physically able to!!!”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
9:30AM - 7PM
18440 W Warren Ave, Detroit
Mobile Phone Accessories
“This is my favorite location there's no store better than this one Mike is very friendly and the lady who works with him also I've had trouble with my microphone on my phone quite a few times his eyes has fixed it for me he's a very nice guy professional I would recommend my location to anybody they are really good people at the store”
“I needed a few things. Gal was helping another lady. Could handle a few of us. Her name was Dee. Kept saying I’ll be right with you and I was in no rush.. I like politeness and she was in many ways. Hope you keep her. Small talk while doing her job, doesn’t push buying extras, answers questions. Patience.”
“⭐️⭐️⭐️⭐️⭐️
I want to take a moment to recognize the head manager and the tall young manager who helped my best friend and me during our recent visit. They were absolutely incredible — truly going above and beyond to make sure we were completely taken care of before we left the store.
Their level of customer service was exceptional — patient, kind, professional, and genuinely caring. It’s rare to meet employees who care that much about their customers, and they both truly deserve a raise for the outstanding job they do.
Honestly, if they don’t get a raise, they should have their own business because they are that good! It’s clear they’re working with passion and purpose — I’m so grateful for the help they provided.
Thank you both so much for an unforgettable experience. Cricket is lucky to have you on the team!”
“Fast, efficient, and great service! He gave me a great deal fixing my iPhone XR and had it done within 10 minutes! Definitely stop here if you need your phone fixed in a hurry ?”
“I had no idea how amazing this phone store was until I went in there. The staff was so helpful and friendly. They really care about getting you the best prices and deals they can.”
“This was such a great experience here at this Total Wireless location. The customer service was amazing. Shout out to the phone rep who assisted me Tommy the Terrific. Did I mention the deal I received…WOW!! I am totally impressed! GO TOTAL WIRELESS & TOMMY 2!!”
“Hands down a wonderful experience. My autistic brother phone stop working today and I needed to get him a phone asap. Originally went to the location on wayne road but the guy at the store seemed very off putting and when I mentioned what I was looking for he seemed as if he didn't want to be bothered so we left. Went to this inkster location and Q was so amazing. He was very patient and so kind to me, my brother and my lil daughter. My brother was so happy and so was I. Thank you so much for such a wonderful experience Q!”
“Best Cell Phone store in the Metro Detroit area!! Michael and J.J and the rest of the guys will take care of all your cell phone needs in a timely, friendly and affordable manner!!”
“Layth is seriously the best! I was in MI for vacation and my phone broke completely. Since I work from my phone it was imperative that I get a new one STAT! I must also mention I was looking to get out of my Tmobile plan, so Layth took the reigns and totally took care of me. In a matter of 30 minutes, had me signed up with a new Sprint plan with 2 brand new iphones, screen protectors.. the works! This plan is the same price as I currently pay except I didn't have all the bells and whistles like FREE HULU! I called to thank Layth later for making this all a very painless and fast process. He told me I also received 2 $100 gift cards for switching. I am very happy with my service at this location and would recommend that anyone who is having phone trouble or needing to get on a new or cheaper plan.. GO HERE!!!! They will take care of you. Thanks Layth! -T”
“My family and I have been going here for years, I have nothing but great things to say! Amazing staff, especially Moe! He went above and beyond to help me with a recent issue and I am beyond grateful. Not only are the staff extremely helpful but also caring and personal. HIGHLY recommend this store to everyone!”
“Friendly, reasonable, quick! Staff was very friendly and had my phone repaired in minutes. Prices are very reasonable compared to others. Would definitely return in the future.
(Translated by Google)
Friendly, reasonable and fast! The staff was very friendly and my phone was fixed within minutes. Prices are very reasonable compared to others. Will definitely return in the future.”
“I've been a Metro customer about 8 years to me the service is good they just don't give you for a long time customer no perks as soon as you a couple hours late on your payment they cut your phone off service okay just pay your bill”
“They were really good knowledge for a really cool customer orientated friendly really nice good service there I grew up in Los Angeles had a nice communication with the young people that were working there at the time very knowledgeable with but the phone service she gave me the 1-800 number to?? LG because at my phone's not working”
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“Raquel at the Melvindale store went above and beyond helping us get a phone for my son! Helpful, courteous, insightful, and very professional! Metro PCS, should definitely look into hiring more like her”