CASE Credit Union is known for its efficient and pleasant service. Members report very pleasant, courteous, and professional staff who work quickly and are willing to help figure out problems. Many note efficient and pleasant experiences with customer service, both in branches and over the phone. Employees are skilled, engaged, and truly want to help, making processes easy to follow. Supervisors are organized and handle difficult issues well. Members appreciate seeing familiar faces who recognize them. Transactions, including those for safe deposit boxes and withdrawals, are completed quickly. The credit union has loyal, long-term members who give it high praise.
