GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. The store also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old consoles, games, and phones for cash or store credit. Reviews note that employees are often knowledgeable, helpful, and focused on getting customers the best deal, with staff frequently going above and beyond to provide good service. However, experiences can vary by location. Some customers report issues with price accuracy between the online store and in-person pickup, noting that advertised prices are not always honored in the store. The product selection has also shifted for some, with a perception of more fandom merchandise and a smaller selection of used consoles and core gaming items compared to the past.
Brandon was very helpful and very knowledgeable We had best customer service, thank you
February 2024
Online said item was one price and available for pickup in store. Went to the store and there was over a $50 price difference when they rang it up.Showed them the price directly from their website and they wouldn't honor it. Said it must be a system error.
August 2023
Great very helpful staff. Found what we were looking for and what we weren't expecting. Go get yours
